ROOF TEC LLC

Mar 14th, 2022

DO NOT USE THIS COMPANY. They did a great job a few years ago under the old owner. As part of that purchase I received a 5 year labor warranty on and repairs to the roof. Long story short, I've spent the last 3 weeks trying to get the new owners to honor the warranty and come out and fix a small leak. I've been told they'd call me back multiple times and they didn't. Told the repair guy would call me but he hasn't and they ultimately said I'd need to pay for the repair anyway. No thanks. I'll take my business to people that actually take care of their customer base. FYI, when you buy a business, you don't get to magically get rid of warranties for prior customers. That is how you lose business and ruin the reputation of the business you purchased. I don't normally leave reviews but I felt like it was warranted given the very poor experience I've had. P.S. By not doing a simple $250 repair, you have lost thousands of dollars in future revenue from me or anyone asking me for recommendations in the future. Solid business plan. Service: Roof installation
Dec 26th, 2021

New owner is terrible. Did not honor warranty. Came out 3 times to repair leaking roof. Was charged at least $300 dollars each time. After spending $1,000 trying to fix the leaks roof still leaks and no one will answer the phone or return calls. I am surprised this company is still in business. If I could give negative stars I would. Services: Roof repair, Roof installation
Nov 18th, 2021

They collected half of the money up front but did not start until I asked for money back. The roof started leaking about 2 months later and they refused to contact me to complete the work. I called, texted, emailed, and sent certified mail. 4 months later, I finally had another company to repair it. They have not said anything about the repairs but sent a letter to place a lien on my house. How's that for irony. Services: Gutter installation, Roof installation
Oct 7th, 2021

Be careful of this company. We had a new roof installed in 2018 from this company. We were happy until this year (2021.) We had a few decent sized leaks in several places. We thought we were covered as we had a 5 year warranty. I called them 1-2 times a week for almost a month. They said they are not responsible for it since they purchased the business from someone else. The girl named Misty was nice at first. Then she turned nasty when confronted about why they are not covering the warranty. My warranty was with EZ Roof, not with the previous owner. They will not stand behind their name and your warranty is essentially worthless. Very bad people to deal with. Service: Roof installation
Sep 26th, 2021