Levi’s Store

Every visit Im greeted with a smile, lady do the sewing is super nice with great style. She added style to my Levi jacket, its super cute.
Feb 26th, 2024

Allison customized 2 jackets and 2 pair of jeans for me and she was absolutely amazing! She rockssss and the store customer service is phenomenal.
Jan 7th, 2024

Employees were very friendly and helpful
Oct 10th, 2023

Aug 29th, 2023

Terrible customer service & communication. I purchased a pair of shorts and while checking out the cashier asked if i wanted to add a custom button to make them tighter (as i told her i have a problem with shorts being too big on the waist). I said sure and she pressed the button on herself. There was no situation of measuring me or having me try them on after the fact. I went home and tried them on and they still didnt fit me correctly. I went in the next day to exchange them for a smaller pair. They had me try on multiple sizes to make sure these ones fit. When i was checking out they then said they cant exchange them because there had been a custom button put on. I then tried to explain that the cashier never told me it was final sale with a custom button or did i ask for a custom button to be put on. She had offered it & told me if they didnt fit right that she could take it off or move the button. They would not listen to me as i tried to explain this and i am not one to argue with customer service so i left. Just frustrating and disappointing as i did not ask for the custom button nor was it made clear that the button would make it final sale or i would have said no. Hope they clear this up so there are no other customers dealing with this.
Jul 28th, 2023