SouthPoint Bank
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3501 Grandview Pkwy
Birmingham, AL 35243 - 205-503-5000
Hours
Chamber Rating
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Chris Smith
Good solid bank, banked there for years on business and personal side.
Mar 9th, 2024 -
Chris Smith
Good solid bank, banked there for years on business and personal side.
Mar 2nd, 2024 -
StellaLabs
May 30th, 2022 -
JS
Since opening my bank account at SouthPoint bank I have had nothing but issues. First, Tim Clower, was my banker and created a business account for me that did not accept transfers in or out of the account. This does not include that during the creation of my account they put someone else's funds into my account. Things like mobile deposits, withdrawls/transfers are extremely common for any bank in 2023. However, due to IT issues keep popping up, I was told that I should take my business elsewhere. As if servicing my account with SouthPoint Bank's issues was asking for to much. I would highly consider going elsewhere. Customer service is rude and Tim has a fiduciary responsibility in which he completely failed to do.
May 4th, 2022 -
Kennetra Mays
I been going to this bank since April of 2016 and never had a problem until June 1,2023.. I went through the drive threw teller to cash my business check to pay my employees and the teller sent me back a bunch of old hundred dollars bills I stayed there and counted the money before I pulled off and she gave me the correct amount.. After I left south pointe I head to my bank and deposit the money and as I waited the teller from my bank comes back and tell me one of the hundred dollar bills was counterfeit and they gotta send it off to the federal government,and they deposited the rest all except a hundred dollar.. I then called south pointe and let them know and one of the rep asked me was it a old hundred dollar bill I said yes it was, she then put the manager on and he tells me its nothing they can do once I pulled off I use to work at the bank so I know when youre counting customers their money its a camera right over each teller as their counting so they able to zoom in on the money being counted and see the numbers on the money and there is no way imma let this issue go!!! SOUTH POINTE BANK IM GIVING YOU GUYS 2 weeks TO make this right and if not you will definitely be hearing from my attorney I am a legitimate business owner and I was unable to compensate my employee because of this matter.
May 20th, 2023
Contact Info
- 205-503-5000
Questions & Answers
Q What is the phone number for SouthPoint Bank?
A The phone number for SouthPoint Bank is: 205-503-5000.
Q Where is SouthPoint Bank located?
A SouthPoint Bank is located at 3501 Grandview Pkwy, Birmingham, AL 35243
Q What is the internet address for SouthPoint Bank?
A The website (URL) for SouthPoint Bank is: https://southpoint.bank/
Q How big is SouthPoint Bank?
A SouthPoint Bank employs approximately 20+ people.
Q What days are SouthPoint Bank open?
A SouthPoint Bank is open:
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Q How is SouthPoint Bank rated?
A SouthPoint Bank has a 3.6 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
SouthPoint Bank
Overall Rating
Overall Rating
( 9 Reviews )Chris Smith on Google
Good solid bank, banked there for years on business and personal side.
Chris Smith on Google
Good solid bank, banked there for years on business and personal side.
StellaLabs on Google
JS on Google
Since opening my bank account at SouthPoint bank I have had nothing but issues. First, Tim Clower, was my banker and created a business account for me that did not accept transfers in or out of the account. This does not include that during the creation of my account they put someone else's funds into my account. Things like mobile deposits, withdrawls/transfers are extremely common for any bank in 2023. However, due to IT issues keep popping up, I was told that I should take my business elsewhere. As if servicing my account with SouthPoint Bank's issues was asking for to much.
I would highly consider going elsewhere. Customer service is rude and Tim has a fiduciary responsibility in which he completely failed to do.
Kennetra Mays on Google
I been going to this bank since April of 2016 and never had a problem until June 1,2023.. I went through the drive threw teller to cash my business check to pay my employees and the teller sent me back a bunch of old hundred dollars bills I stayed there and counted the money before I pulled off and she gave me the correct amount.. After I left south pointe I head to my bank and deposit the money and as I waited the teller from my bank comes back and tell me one of the hundred dollar bills was counterfeit and they gotta send it off to the federal government,and they deposited the rest all except a hundred dollar.. I then called south pointe and let them know and one of the rep asked me was it a old hundred dollar bill I said yes it was, she then put the manager on and he tells me its nothing they can do once I pulled off I use to work at the bank so I know when youre counting customers their money its a camera right over each teller as their counting so they able to zoom in on the money being counted and see the numbers on the money and there is no way imma let this issue go!!! SOUTH POINTE BANK IM GIVING YOU GUYS 2 weeks TO make this right and if not you will definitely be hearing from my attorney I am a legitimate business owner and I was unable to compensate my employee because of this matter.
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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