CarCare Inc.

I left my car to be fixed on Wednesday at 9 am and found out that it wasnt even looked at until late on Thursday. There was a huge lack of communication on their part. I would like to speak with the owner. All that the car needed was 2 front brakes and 2 pads. This should only take 3 hours, not 2 and 1/2 days.This is by far poor in my opinion as far as the company is concerned. My almost 85 year old mom drove me around. I had an important interview, and doctors appointment. She lives in Hoover and I live in Cahaba Heights. It was a huge inconvenience for both of us. This company has had our business for 7 years and we have always been treated right up to this point. This is why they are given 3 stars instead of 5. I hope that this company will keep in mind that customers have things to do in life and need continued communication.
Dec 6th, 2023

Nov 7th, 2023

I took my car in a few days earlier to have the spark plugs changed because I didn't want any problems on the road to see my new grand baby. As I was preparing to leave on my trip, my car started acting funny. I called Car Care and told me to bring it right in. They worked me in and replaced my battery that had seen better days. I made it to my destination without any problems. A small problem, but greatly appreciated.
Oct 7th, 2023

Great people and fast service ! I will be returning for other car maintenance
Aug 17th, 2023

Very nice and kept me updated the whole experience
Aug 6th, 2023