Wells Fargo Bank

This location is awful. The Bankers are not friendly at. Not a good morning or good afternoon. Not how can I help you. The line is always long with 2 tellers. The young lady with the long braids on February 10th customer service skills are awful. Hire better people because they are very rude. I don't even want to give them ONE STAR.
Jan 13th, 2024

Aug 11th, 2023

Very good professional, all Employees on this Branch is very happy, welcoming and they know them Clint with Name.
Apr 10th, 2023

I understand if simple transactions are preferred to be handled at the ATM, thats fine. However, there is only one and the lines were long whereas there was no one at the drive up tellers. My grievance is that, during the process of informing me of the ATM services, I was questioned how much I needed to withdraw. It was difficult for the person to hear me and I felt uncomfortable having to speak up about something private that ultimately I just wrote down on a withdrawal slip anyway to initiate the transaction. All other banks already have transaction slips in the tube at the teller so thats inconvenient. If i had to withdraw a significant amount and the wrong people were around then I just pointlessly gave away what Im doing and how much. People have been robbed leaving banks, people have been arrested on suspicion for going extra lengths to conceal their bank transactions from ease droppers. Simply put a transaction slip in the tube thats used to send things between the teller and banker and this problem is solved. There is no need for you to question my business until you receive the transaction slip that would have been completed had it been provided. Alternatively, since theres twice the line for the ATM, than for the tellers, Maybe consider installing more drive up ATMs or converting one of the teller lines since theyre not used anyway.
Dec 31st, 2022

After several disappointing visits I won't step foot in this branch in person any longer. They will not help you with a problem and act all put out having to deal with it. Also, on three separate occasions at the ATM the machine has been unable to accept a DEPOSIT? I can understand it may not be able to dispense cash at times for one reason or another, but a bank not accepting deposits is truly mind-bending. Then one day I was on the website and and saw an ad about their Streamlined Mortgage Refi. I dialed the number and after getting put on hold and transferred to a couple of different agents was told flatly, "We don't do streamlined refinances." I told her she might want to check their website and hung up. There are many financial institutions available to choose from. Do yourself a favor and stay away from Wells Fargo.
Nov 2nd, 2022