Dependable Painting LLC

Feb 22nd, 2024

**modified to respond to the again..rude response from the owner. we were NOT told the employee would need to shop for materials day of,nor did we tell the owner that we didn't want the employee back.We were stating our displeasure at not being ready to start a job on time and concerned the job wouldn't be finished today as we had other commitments for the next few days and had not allotted the time.The attitude that was given immediately caused me to cancel the job.Again, I would NEVER talk to a client like that.All he had to say was "Of course we can complete the job as quoted today, I understand your concerns and we apologize for the tardiness and all would have been fine** Had another contractor do part of our painting job and he turned out to be sketchy(which I guess is a problem here)So, were looking forward to using this company to finish the job-paint a couple rooms as their reviews seemed pretty positive.However, my experience wasn't.The inspection of what we needed went well and they wrote down everything that needed to be done and said it could all be completed in one day.Then when we scheduled the service, Alex had asked if they could do a Saturday at 8am. I told him that was not the best time(I have health problems and being ready for people to come in the house early is hard) but we would accommodate them.I confirmed this time via text the day before.Their employee showed up 25 minutes late with only a basic understanding of what needed to be done.We had to go over the project/rooms again and he told us he'd need to run to Sherwin Williams to get supplies.So I texted Alex telling him this and my concerns about finishing in one day as quoted and I get this response "I don't think that's fair to assume of your other experience". Then called me and the first thing said(in a really rude manner) was "We can cancel this job." Not "I apologize for the tardiness or lack of materials.." nothing.It doesn't matter what my last experience was. THIS experience speaks for itself.Customer service and manners are lacking.I would never speak to a client this way. Oh well. Lesson learned.
Feb 4th, 2024

Jan 26th, 2024

Very responsive. VERY trustworthy! Services: Drywall painting, Cabinet painting, Interior painting
Oct 18th, 2023

It's been great working with Alex and is crew. They have been very accommodating with scheduling and has done a great job. We highly recommend this company and plan on using him with in future projects. Services: Door painting, Siding painting, Wood staining, Interior painting, Spray painting, Wood painting, Exterior painting
Oct 16th, 2023