American Family Care Athens

Hours

Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM

Chamber Rating

4.1 - (1056 reviews)
740
66
36
28
186
Read Our 1056 Reviews

Chamber Rating

4.1 - (1056 reviews)
740
66
36
28
186
  • Ronnie Turner

    It's always a pleasant visit when I have to stop by. The employees there are friendly and understanding.
    Apr 10th, 2024

  • Amy


    Apr 9th, 2024

  • Calvin Hankins

    The waiting time, I understand being understaffed though. I appreciated the service and great customer service. The people were very nice
    Apr 8th, 2024

  • Rose Holt

    It was very nice
    Apr 8th, 2024

  • Kirsten Barton

    Reserved a spot online for 9:20 this morning, and arrived 10 minutes early as prompted. I understand running a little bit behind as these places usually run based on severity but as of 10:30 I was still waiting and only 2 patients had been called back the whole time I was there (and the online queue said I was next in line the whole time.) I went and asked what was taking so long and one of the front desk people said they would go check. A couple minutes later the other front desk person told me that they usually dont do this but the first front desk person was going to the back to help so I could be seen faster because everyone in the back was new and didnt know what they were doing. After waiting well over an hour past my estimated time to be seen and that comment I decided to just leave because that made me uncomfortable and made me think I would not get the care I need. I went to a different urgent care and was seen almost immediately! Would not recommend this place to anyone not feeling well or otherwise.
    Apr 8th, 2024

Read Our 1056 Reviews

About
American Family Care Athens

American Family Care Athens is located at 1285 US Hwy 72 E in Athens, Alabama 35611. American Family Care Athens can be contacted via phone at 256-278-3000 for pricing, hours and directions.

Contact Info

  •   256-278-3000

Questions & Answers

Q What is the phone number for American Family Care Athens?

A The phone number for American Family Care Athens is: 256-278-3000.


Q Where is American Family Care Athens located?

A American Family Care Athens is located at 1285 US Hwy 72 E, Athens, AL 35611


Q What is the internet address for American Family Care Athens?

A The website (URL) for American Family Care Athens is: https://www.afcurgentcare.com/athens/?utm_source=GMB&utm_medium=organic&utm_campaign=Athens


Q How big is American Family Care Athens?

A American Family Care Athens employs approximately 20+ people.


Q What days are American Family Care Athens open?

A American Family Care Athens is open:
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 8:00 AM - 6:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM


Q How is American Family Care Athens rated?

A American Family Care Athens has a 4.1 Star Rating from 1056 reviewers.

Hours

Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM

Ratings and Reviews
American Family Care Athens

Overall Rating

Overall Rating
( 1056 Reviews )
740
66
36
28
186
Write a Review

Ronnie Turner on Google

image It's always a pleasant visit when I have to stop by. The employees there are friendly and understanding.

Business Response on Google Apr 10th, 2024
We appreciate your positive review! Our team strives to provide the best customer service experience for all of our patients and we are so happy to know your visit to American Family Care was exceptional. Thank you for sharing!

Amy on Google

image

Business Response on Google Apr 9th, 2024
Thank you! We are so happy to know your overall experience here at American Family Care was outstanding. We can't wait to welcome you back in soon!

Calvin Hankins on Google

image The waiting time, I understand being understaffed though. I appreciated the service and great customer service. The people were very nice

Business Response on Google Apr 9th, 2024
Thank you for sharing, Calvin! We sincerely apologize for the issue you encountered during your visit, but we are thrilled you had a great overall experience at American Family Care. We can't wait to have you back in soon!

Rose Holt on Google

image It was very nice

Business Response on Google Apr 9th, 2024
Thanks, Rose! We are so glad your experience here at AFC was enjoyable.

Kirsten Barton on Google

image Reserved a spot online for 9:20 this morning, and arrived 10 minutes early as prompted. I understand running a little bit behind as these places usually run based on severity but as of 10:30 I was still waiting and only 2 patients had been called back the whole time I was there (and the online queue said I was next in line the whole time.) I went and asked what was taking so long and one of the front desk people said they would go check. A couple minutes later the other front desk person told me that they usually dont do this but the first front desk person was going to the back to help so I could be seen faster because everyone in the back was new and didnt know what they were doing. After waiting well over an hour past my estimated time to be seen and that comment I decided to just leave because that made me uncomfortable and made me think I would not get the care I need. I went to a different urgent care and was seen almost immediately! Would not recommend this place to anyone not feeling well or otherwise.

Business Response on Google Apr 9th, 2024
Kirsten, we sincerely apologize for the issues you have experienced, and we hope to make this right. Please feel free to reach out to [email protected] so we can hear about your experience further. Thank you for your review!

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Overall Rating

Overall Rating
( 1056 Reviews )
740
66
36
28
186

Write a Review

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