Chamber of Commerce

      T-Mobile Authorized Retailer

      ( 117 Reviews )

      T-Mobile Authorized Retailer
      • 750 Colonial Promenade Pkwy Spc 4000
        Alabaster, Alabama 35007
      •   205-620-6190
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      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (117 reviews)
      80
      10
      4
      2
      21
      Read Our 117 Reviews

      Chamber Rating

      4.1 - (117 reviews)
      80
      10
      4
      2
      21
      › ‹
      • Debbie Alamo

        Barbara Likos at the T-Mobile store in the Promenade in Alabaster is great! She did everything I needed and then some. She became my teacher and had great patience. I appreciate her help!!
        Feb 20th, 2024

      • Chiffon Bogue

        Exquisite employees that went far beyond not only to help us and resolve our issues, but did so in a manner that kept a smile on our faces the entire visit! Emmanuel and Ty are the most remarkable, pleasant and helpful young men, turning an initially daunting and dreaded visit into such an enjoyable experience that we continued to smile the rest of the day. They guided us while speaking to customer service on the phone for issues that could only be resolved in that manner (something they needed not do), explained and ensured we chose the best packages for our needs, and did so in the most pleasant, knowledgeable and personable way! Only when we left, did we realize that we had consumed nearly two hours of these gentlemens time, including their lunch, so enjoyable was our visit, the young men never hinting we had engaged them for so long! This was, quite frankly the MOST enjoyable and completely successful retail/service experience I can remember having! Emmanuel and Ty exemplify what customer service should be like! Bravo to these young men, my husband and I cannot praise and thank them enough!!
        Feb 17th, 2024

      • Celia Mendoza

        If you want the best service possible. Please come see BENNY. He is the best rep ever. Please come see him if you ever need anything.
        Jan 19th, 2024

      • Wes Catrett

        Unprofessional. Had a meeting set up with Regis for two weeks, multiple meetings confirmations days and hours leading up to the meeting. Joined his zoom meeting room and was left sitting for 45 minutes. Reached out to corporate and they were puzzled as to why this occurred. Carved out a large portion of my day to attend the meeting and it was a net loss for me at the end of the day. Didnt respect my time so please dont waste your time. Just avoid authorized dealers and contact T-Mobile.
        Jan 17th, 2024

      • Thomas Brown

        Ty was the best assistant I think Ive had the pleasure of dealing with. So professional and attentive. He had all the answers and loaded with self confidence.- go see Ty- you wont regret it! Very Very satisfied with our choice to move to T-Mobile!!
        Dec 23rd, 2023

      Read Our 117 Reviews

      About
      T-Mobile Authorized Retailer

      Visit the T-Mobile store in Alabaster and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 750 Colonial Promenade Pkwy Spc 4000 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile Authorized Retailer?

      A The phone number for T-Mobile Authorized Retailer is: 205-620-6190.

      Q Where is T-Mobile Authorized Retailer located?

      A T-Mobile Authorized Retailer is located at 750 Colonial Promenade Pkwy Spc 4000, Alabaster, Alabama 35007

      Q What is the internet address for T-Mobile Authorized Retailer?

      A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-alabaster-al-35007-973e?utm_source=google&utm_medium=lastmile&utm_campaign=973E

      Q How big is T-Mobile Authorized Retailer?

      A T-Mobile Authorized Retailer employs approximately 20+ people.

      Q What days are T-Mobile Authorized Retailer open?

      A T-Mobile Authorized Retailer is open:
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM

      Q How is T-Mobile Authorized Retailer rated?

      A T-Mobile Authorized Retailer has a 4.1 Star Rating from 117 reviewers.

      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      T-Mobile Authorized Retailer

      Overall Rating

      Overall Rating
      ( 117 Reviews )
      80
      10
      4
      2
      21
      Write a Review

      Debbie Alamo on Google

      image Barbara Likos at the T-Mobile store in the Promenade in Alabaster is great! She did everything I needed and then some. She became my teacher and had great patience. I appreciate her help!!

      Business Response on Google Feb 15th, 2024
      Thanks for taking the time to leave us a review! Our team works hard to provide you with awesome service. It's great to hear that Barbara was able to help you out!

      Chiffon Bogue on Google

      image Exquisite employees that went far beyond not only to help us and resolve our issues, but did so in a manner that kept a smile on our faces the entire visit! Emmanuel and Ty are the most remarkable, pleasant and helpful young men, turning an initially daunting and dreaded visit into such an enjoyable experience that we continued to smile the rest of the day.
      They guided us while speaking to customer service on the phone for issues that could only be resolved in that manner (something they needed not do), explained and ensured we chose the best packages for our needs, and did so in the most pleasant, knowledgeable and personable way! Only when we left, did we realize that we had consumed nearly two hours of these gentlemens time, including their lunch, so enjoyable was our visit, the young men never hinting we had engaged them for so long!
      This was, quite frankly the MOST enjoyable and completely successful retail/service experience I can remember having! Emmanuel and Ty exemplify what customer service should be like! Bravo to these young men, my husband and I cannot praise and thank them enough!!

      Business Response on Google Feb 14th, 2024
      Thanks for taking the time to leave us a review! Our team works hard to provide you with awesome service. It's great to hear that Ty and Emanuel were able to help you out!

      Celia Mendoza on Google

      image If you want the best service possible. Please come see BENNY. He is the best rep ever. Please come see him if you ever need anything.

      Business Response on Google Feb 2nd, 2024
      Thanks for taking the time to leave us a review! Our team works hard to provide you with awesome service. It's great to hear that Benny was able to help you out!

      Wes Catrett on Google

      image Unprofessional. Had a meeting set up with Regis for two weeks, multiple meetings confirmations days and hours leading up to the meeting. Joined his zoom meeting room and was left sitting for 45 minutes. Reached out to corporate and they were puzzled as to why this occurred. Carved out a large portion of my day to attend the meeting and it was a net loss for me at the end of the day. Didnt respect my time so please dont waste your time. Just avoid authorized dealers and contact T-Mobile.

      Business Response on Google Jan 17th, 2024
      Hi Wes! It's disappointing to learn that we did not live up to our high standards and expectations. We are always improving and striving to do better.

      Thomas Brown on Google

      image Ty was the best assistant I think Ive had the pleasure of dealing with. So professional and attentive. He had all the answers and loaded with self confidence.- go see Ty- you wont regret it! Very Very satisfied with our choice to move to T-Mobile!!

      Business Response on Google Jan 1st, 2024
      Thanks for taking the time to leave us a review! Our team works hard to provide you with awesome service. It's great to hear that Ty was able to help you out!
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      Overall Rating

      Overall Rating
      ( 117 Reviews )
      80
      10
      4
      2
      21

      Write a Review

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