Old Navy

A family favorite to shop at. Good quality & prices. Employees are helpful and cashiers are outstanding.
Dec 16th, 2023

Heard they are bad with kids and specially kids with special needs. Stay away
Dec 10th, 2023

Apparently the General Manager and some of his employees have issues with special needs children all the kid was doing is jump and clapping his hands in the mirror just being happy and they got rude with the mother and the child so definitely not taking any of my business and my families business there to support a company that would allow this.
Dec 10th, 2023

Dec 3rd, 2023

I had the worst experience today at this location. I placed an order online yesterday morning and never received confirmation to pick up. Normally at any store when you order online to pick up in store you receive an email stating when it's ready. I went by the store today andtold the cashier I never received an email. She said they don't send emails. Ok...so how would I know when it was ready?? This was a common sense question that any employee should know at Old Navy. If not, find out the answer or inform the customer that something changed or maybe you didnt know the answer. But instead she decided to go back in forth with me in front of another customer while two other employees just stood there. I asked a simple question about the change in policy for pick up orders, to received every excuse from her on how she didn't have to work her job. The entitlement and pride to be so disrespectful into displayingpoor customer service. This lady was so unprofessional, rude, confrontational and racist. I hope someone in upper management reads this, and trains their employees better. If not, I have called in a complaint with corporate, hopefully they can address this issue with this location. Overall, my issue is not with the company as a whole, I enjoy shopping at Old Navy and their sister companies. It was the disrespect I encounter today from their employee that led me to write this review.
Mar 18th, 2024