Walgreens

This store has a pnc cash station that i come in to use. I can't afford to shop there. I don't care for the walgeens brand. Previous problems with prescripsions
Mar 4th, 2024

Went to go buy a Metgo card since this store is listed as having them. The cashier didn't even really look into it and just said she didn't think they had any or what they were. If they don't have any, they should have themselves removed from the list. I suspect they do have them but the cashier didn't want to go get one.
Feb 22nd, 2024

Nov 20th, 2023

Serenity is the most unprofessional pharmacy tech. ..second time now this happened with her...I picked up my medications..she does zero follow up afterward and just leaves ..then I found out I was missing one medication. Sat at the window for 10 minutes waiting for her to come back..she finally came back ..I told her my complaint..and told her this is the 2nd time this has happened with her...she combated me and claimed she never saw me before...well, with the amount of customers they get...she may not have remembered...but I remembered her. I asked for a supervisor...she still combated my complaint with Supervisor Melanie present. Supervisor retrieved my other medication that Serenity didn't give me that was clearly ready for distribution..Melanie apologized for Serenity...and that's great, but she shouldn't have had to. Melanie was nothing but wonderful and apologetic regarding her staff member.. Serenity has zero customer service ettiquite..and missed an entire medication in which it is her duty to ensure a client has retrieved...and in addition displayed herself in a negative confrontational manner with a customer when she actually fell short on her end as a worker. We all make mistakes and that is okay. It was her overall demeanor regarding it that really ruined everything. A pharmacy should not have this kind of combative person working with the public and thier medications that are detrimental to their health.
Oct 18th, 2023

Sep 7th, 2023