Certasun
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1582 Barclay Blvd
Buffalo Grove, IL 60089 - (312) 638-0800
Hours
Chamber Rating
Contact Info
- (312) 638-0800
Questions & Answers
Q What is the phone number for Certasun?
A The phone number for Certasun is: (312) 638-0800.
Q Where is Certasun located?
A Certasun is located at 1582 Barclay Blvd, Buffalo Grove, IL 60089
Q How big is Certasun?
A Certasun employs approximately 20+ people.
Q What days are Certasun open?
A Certasun is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is Certasun rated?
A Certasun has a 4.9 Star Rating from 149 reviewers.
Hours
Ratings and Reviews
Certasun
Overall Rating
Overall Rating
( 149 Reviews )Sn Kh on Google
Excellent service at a competitive price! Good communication throughout the installation process which made the project go smoothly. Highly recommended!
erik martinez on Google
After 5 different quotes not only was certasun the most reasonable but came with the best equipment. The entire process was smooth and I was kept in the loop on entire install. Amazingly easy company to deal with
Derek England on Google
Certasun was great to work with for our solar project. Excellent communication from initial discussion to the end of the process, with knowledgeable representatives who were always able to answer my questions. High quality products and in-house installation with great warranties for a very competitive price relative to other local vendors we got quotes from. Would strongly recommend meeting with this company if you are considering getting residential solar panels.
James Collins on Google
Certasun was great to work with. They were professional, thorough and did exactly what they said they would. I highly recommend them.
Tom Douglass on Google
Edit-12/30/21:
Our system has been working decently, minus an apparent monitoring glitch in that our power consumption shows approximately twice our actual usage. Our solar production seems accurate. I've asked for assistance with this, but can't seem to get an answer from certasun, nor sunpower. It's not a huge deal, but accuracy after spending $20k+ would be a huge plus.
The reason for my edit - service after the sale is not easy. I feel as though it'd be non-existant if I were to simply send an email or leave a message without following up three or more times.
Unfortunately, we had an issue come up that was out of both of our control and needed more than I could fix myself. Tech support seemed more or less just another way to leave a message. Not that it'd be returned. Emails are not returned either. When they are - FYI - "I'm sorry" only works so many times. When offered to be called next week, CALL next week.
Fast forward... The techs finally sent out were helpful, informative, and respectful. However, it's now been 3 or 4 weeks since my system would be "monitored over the weekend." I've left a message and two emails, neither answered, so here I am for the world to see. Potential customers: please take this for what it's worth. Certasun: do what you're supposed to do.
Initial review after install:
From signing to completion, I definitely felt as though I was dealing with professionals. I had done a lot of research prior to talking with the sales team, and was expecting the usual sales tactics. Bill never pushed, and was very knowledgeable. The follow-up staff always answered my questions. The installation team was very professional and left my house as they found it. I'm now soaking in the sun, and saving on my ComEd bill - thanks again!
Overall Rating
Overall Rating
( 149 Reviews )Write a Review
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