Massage Envy - Westminster

**AVOID** Read all the fine print!!! Don't ever have to cancel for any reason they'll charge you 50%, or if you got the year membership and had to cancel they'll just take the full credit from that day!!!! What a RIP OFF!!!! The membership is $1200.00 plus tax
Apr 9th, 2024

I Just had my first massage at ME and Rick did an amazing job! He used just the right amount of pressure and hit all the spots we addressed in the consultation. I will definitely be back to see him in the future.
Mar 22nd, 2024

I have so many sessions and can't even use them. I can never get in, and if I can, the therapist doesn't come in, and my appt is canceled the day of. They are barely staffed and seems like they can't keep employees. Very frustrating
Dec 3rd, 2023

Love this location! Booking online is hit or miss, great for same day or next day but never any availability father out. after working with the front desk I was able to book multiple appointments over the next several months and get on the cancelation list for my favorite providers. Ive had excellent massage sessions with Liz and Jessica and I just had my first rapid tension relief plus stretching session with Israel, it was amazing!!
Nov 28th, 2023

If I could give them zero stars, I would. Its a complete scam. Ive been a member at this location since 2007. after Covid, they dont have anyone working there and you can never get in. I have so many pre-paid massages to use, but I can never get in. They dont have any appointments available in the next two months, which is how far their schedule is open. Ive contacted the Better Business Bureau, but they are not a member, and I am imagining its because they know they are awful. I dont know when the new owners took over this location, but it is awful and I would never recommend it to anyone. Stay away! They wont give you a refund and you have to use your prepaid massages within a certain amount of time, but you cant get an appointment. How is that OK? If you can get in, occasionally, the staff will openly tell you how horrible it is to work here. They will give you recommendations of other places that you should go besides here. If thats not saying something about this place, I dont know what it is!
Dec 7th, 2023