Re-Compute Bozeman Inc.

Kelley Krekelberg _{on Google}

Mar 21st, 2024

Honest people- who know what they are doing

lovette _{on Google}

Mar 25th, 2024

Initially I had went in to see if there was a replacement for the fan I was looking for. Since a lot of the store has used fans that still work, I was hoping that they would originally have the exact fan. After approaching an employee, I handed over the fan that I had previously removed from my tower and asked if they had a replacement or another alike to it. He states that he needed to know what processor my computer was, and I hand over the information of my specs (unsure why this was relevant). He gives me a fan that is somewhat similar in looks, though in actuality is not even close to what I was looking for... He states that I could just "snap in" the fan and screw in two sides and it would work "just as good". We head to the front, and I pay for the fan along with some cooling paste which they labeled on the receipt as 'grease'. After looking up said cooling paste, they sell 100 tubes of this stuff for around $14-$17; And for one tube I was charged $5.99. I ended up calling the store and a woman answered the phone and offered to help me if I brought back in the PC since it was suffering from severe CPU cooling issues (due to the wrong fan I was sold by their employee) but I ended up ordering the exact fan off of Amazon and replacing it myself. I honestly feel like I was scammed or just not understood and I am never coming back due to this.
Also, I can't remember for the life of me who the woman was that answered the phone but serious thanks for her helping me through trying to figure out what went wrong and reassuring me that even if the fan they sold me was snapped off in places, they'd be willing to replace it since it was initially used. That is good customer service, it's the shame the other guy didn't seem to know how to properly identify the correct fan and overpricing the paste.
The name on said order would be Cyrina Wilkerson, and you sold me "Silver thermal Grease" & LGA 1170 used stock fan. The fan I bought off of Amazon that was a perfect fit and the previous one that I brought in physically to the store is a i50 CPU Cooler - 92mm Low Noise Cooling Fan & Heatsink(RH-I50-20FK-R1) - for Intel Socket LGA 1150/1151 / 1155/1156.
Also, before I had realized that the fan I put into my computer was the culprit, a friend ended up calling back here to see if I could get the cooling paste replaced since for some reason I dobuted that maybe I put too little or too much on... And he was told it would be somewhere between $60-$95 dollars (called a few places and can't remember the exact price, though within that range) which is arguably overpriced.

Delia Yes _{on Google}

Mar 10th, 2024

David from Re-Compute came to our home today to address several issues we were having with our two laptops. He quickly corrected the problems, and had us up and running. As icing on the cake, his fee was well below what I would have expected. Five star service!!

K Thomas Vaughn _{on Google}

Jan 6th, 2024

These folks are always helpful and timely.