Collington, A Kendal Affiliate

Don't die here. Loved one has been dead for over a week and we can't get a death certificate. Just ridiculous.
Nov 12th, 2023

My sister and I toured Collington a few years ago for our parents, and it seemed very nice. However, at that time, we decided to go with a 55+ community. Fast forward a few years, my dad my dad had a stroke and needed rehab. The Collington nurse rejected him, stating that his needs were too complicated (despite the fact that he was ambulating and able to perform ADL's). Since that time, my dad has been diagnosed with progressive dementia and we needed to find permanent, assisted living housing with memory care. I considered Collington again, and again, I was denied and told that there are "no vacancies" in assisted living followed with, " This is a private facility ". If we could not afford Collington, we would not entertained it the FIRST time around. At any rate, I was not given any alternative options, until I received a follow up email from someone in the marketing dept. Bottom line, if you are able-bodied with no physical issues of any sort, Collington will welcome you with open arms. The moment you get "complicated", there are no vacancies. As a nurse myself, I find this despicable. It is already a difficult process to find appropriate care for your loved one. It's made even worse when the STAFF is a part of the problem. Stay woke people.
Sep 21st, 2023

My husband and I have lived at Collington for almost 10 years. We have been very happy here. The staff is caring and attentive and our management and our medical personnel have kept us safe and well cared for especially during their excellent mitigation efforts during the pandemic. We have many friends here and all we have talked to are grateful to be at Collington instead of alone in a house with no support. Collington is a wonderful community.
Apr 3rd, 2023

We had reservations as guests of a resident couple. We sat for over thirty minutes before the waiter took our dinner order. By then, the alternative menu was closed. And the buffet was basically out of food. The waiter obviously didn't care, and the three other employees we asked for help just pointed us back to the waiter. We had waited a month to try the crab cakes, and barely had any food at all.
Jan 17th, 2023

Nov 1st, 2022