Firestone Complete Auto Care

Took me in right away and finished service in resonable time even without appointment.
Mar 29th, 2024

There is an obvious effort to satisfy the customer. The estimate that I received was in line with others that I procured during my shopping for new brakes. The service manager was extremely polite and informative.
Mar 29th, 2024

Had two bad front tires only 2 years old and I rotate them every 6 weeks because I do lyft rides I got two new Firestone tires for 50 bucks each with the limited warranty
Mar 21st, 2024

Service has gotten really bad. Appointments mean nothing. The last 3 times ive tried to get my car aligned ive had to leave without the work being done. Most recently, i had an appointment at 7am. I waited 45 minutes and there was no one there except the guy at the desk. Totally unreliable shop.
Feb 17th, 2024

Oscar is AMAZING!!!! His customer service skills are top notch. Definitely recommend asking for him when going here. He explained everything to me so that I understood exactly what was needed aside from what I came in for. He also made sure I was satisfied with everything before I left and double checked to make sure everything I requested be done was done. I also had a blinker out & had the new bulb in the car & he offered to switch it out. Thank God I accepted the offer because a problem I couldn't figure out was discovered & he told me the best way to go about it but also gave other solutions. Most places tell you the solution that only benefits the company & not the customer. I like having options. Thank you Oscar!!!!!!
Feb 10th, 2024