Falcon Plumbing & Heating

In May Falcon Plumbing was called to check our hot water tank. The service man said the old tank needed to be replaced because of a failing pressure relief valve that could not be replaced due to age and corrosion. We had a new tank installed and were charged a few dollars short of $4,100. When the old tank was removed the laminate flooring in the basement was badly scratched. They promised to have someone fix this. We were away for several days after this installation. We always shut off the water from the main whenever we go away overnight because we have know people who had flooding problems due to plumbing failures while away. When we got home the pressure relief valve on the new tank was open and all of the water from our internal plumbing system had drained out onto the basement floor. Apparently this valve was not properly installed. When they falcon service man came out about this he basically called me a liar, accusing me of opening this valve. A service man from Vernont Gas System was out today for annual maintenance to our boiler. He asked about the new hot water tank. After discussion he said that VGS would have done this work for $3,100. He also pointed out that the installation was done wrong, as an expansion tank should have been installed, and he showed me the pages of the installation manual regarding the installation of such an expansion tank as part of the whole system. So, I was overcharged by $1,000, my flooring was damaged, and the work was done wrong risking flooding of our basement. Finally, the proper expansion tank was not installed. So far Falcon has done nothing about repairing the damaged flooring. Service: Water heater installation
Jun 2nd, 2023

Bill was very professional. Our boiler broke so we needed a new one. The work that his team did was amazing. Im very happy with the results. Price is also cheaper compared to the others. Will definitely recommend! Service: Heating system repair
Jan 1st, 2023

I replaced my steam boiler with Bill Falcon. He explained the price clearly and the type of boiler I needed. He didnt overcharge me his price was reasonable. His team was respectful, efficient, friendly and worked diligently to replace my boiler the same day. The boiler has been working great ever since. The boiler has a warranty as well. I would recommend Bill Falcon if you want someone who is professional and knows what theyre doing when it comes to heating your home this winter.
Nov 25th, 2022

Our Boiler stopped firing on Thanksgiving. Called Falcon on BLACK FRIDAY! Bill was here within less than an hour. Diagnosed the problem and addressed our concerns and got our boiler up and running in 15 min. We had a conversation about what the issue might be, I'll keep an eye on it and call Bill if the problem persists. Thanks Bill. PS I was not charged!!
Nov 4th, 2022

I received several estimates before selecting Falcon Plumbing & Heating to replace my boiler. It's not just that their pricing was excellent, but also that their professionalism was stellar. I was extremely pleased with their work, their communication about what was needed and why, and their transparency about the (very reasonable) timeframe for completion. I couldn't recommend them more highly! Service: Heating system installation
Oct 6th, 2022