Making a Human Connection in Email Marketing

in Marketing by David Nartin

Making a Human Connection in Email Marketing

Making a human connection in email marketing

When it comes to connecting with your email contacts, you must compose the information for your email campaign in a way that appeals to their personal feelings. Most consumers quickly learned which emails are spam and therefore should be disregarded, and the same is mainly true for marketing emails.

Barraging your clients with offers and promotional messages left, right, and center isn't always the best way to proceed. Even if your click-through rate increases somewhat, this is unlikely to translate into long-term revenues that expand sustainably over time.

Take a look at these tried-and-true content development methods to offer yourself the best chance of interacting with your customers:

Provide an experience

It's no longer enough to send an email asking someone to sign up for a service or purchase a product. You must provide something greater than your competitors.

People seek experiences that they can share with their peers. Reimagining the narrative provides something more profound than tangible goods since it allows you to describe exactly how events happened and bring the story to life. Consider how you may provide an alternative to the status quo in order to place your brand in the spotlight.

This might include things like signing up for members-only material or offering a video tour of your office. The second notion might be very valuable for organizations that make a product for consumers – it allows you to show your customers what's going on behind the scenes.

Listen

An email survey is an excellent approach for gathering feedback from your users. The key is to keep it short and simple so that visitors can finish it in under two minutes.  Limit your questions to a dozen or less, and wherever feasible, utilize a multiple-choice structure. It will be much easier to track and analyze the outcomes this way.

It's also a good idea to provide an incentive to enhance response rates. Free admission into a prize drawing or special offers on their next purchase may both be quite successful in this regard.

Avoid using buzzwords

Nobody enjoys buzzwords. Even though it is easier to utilize this form of terminology, most of the time, your viewers won't care.

Bring the jargon to a minimum and concentrate on communicating your point in plain, ordinary language. If you're having trouble, ask a question geared to encourage a response.  This provides you with the ideal opportunity to construct a picture of your lower-cost service without having to say anything at all. You may leave it up to your clients' imaginations to fill in the spaces.

Format your emails in a friendly tone

Friends don't use professional sales speech in their correspondence. They speak in a relaxed and courteous manner. If you use this easygoing tone in your marketing emails, you will be able to build an emotional connection with your consumers, which will enhance interaction with your emails.

It all comes down to tailoring your style to the crowd in front of you. What works in a board meeting may not be relevant for somebody reading your email on their couch.

Be sincere

Everybody already knows you're sending out emails to try to develop your business, so don't be dishonest and try to disguise it.

Instead, strive to demonstrate your enthusiasm for what you do by concentrating on the advantage you bring to your consumers. This will help you to showcase your products and services in an intriguing manner. This is perfect for skipping the sales pitch and going straight to the essential subjects and issues you want to discuss with your consumers.

Be approachable

No matter how big your company becomes, you must remain approachable. People do not want to feel as though they are being bombarded by an anonymous global organization. Most individuals prefer to hear communications from someone they can understand and sympathize with on a personal level.

Focus on positive marketing, such as why your product is great, rather than negative advertising, such as why your rivals are bad. Highlight any local community or charity efforts in which you are involved so that you may connect with them as well.

Divide your email list into segments

The last piece of advice is to partition your email contact list. You'll be able to target important demographics with better-managed content if you divide your large contact list into smaller groups with comparable interests or traits.

This is a terrific method to show your consumers that you care since you will be able to speak to their desires and provide them with something of actual value.

About the Author

David Nartin

David is a marketing manager at ChamberofCommerce.com. He specializes Internet marketing and marketing tools for small businesses.

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