Regions Bank

I wish I could give 0 stars. Ive been a customer for at least 13-15 years and I will be changing banks ASAP! In all the years Ive been with them, Ive never had to or even attempted to dispute a transaction/ file a claim! The first time I had to do so because i didnt approve an order that was inadvertently submitted, they could not help me. The dispute/ claim was initiated as soon as I could per Regions policy (when the transaction is no longer pending )before this unapproved order was shipped but due to their lengthy dispute process, the order was shipped and I cannot get my $300+ back and its nothing they can do. When I was telling others what happened before I even found out that my dispute was denied, they were like oh your bank should take care of it. That happened to me and I had my money back the next day. Not with regions! Whats the purpose of allowing one the option to file a dispute if the process doesnt work? I will not shop with that company again nor will I use or suggest regions bank to anyone.
Apr 3rd, 2024

I wish I could give 0 stars. Ive been a customer for at least 13-15 years and I will be changing banks ASAP! In all the years Ive been with them, Ive never had to or even attempted to dispute a transaction/ file a claim! The first time I had to do so because i didnt approve an order that was inadvertently submitted, they could not help me. The dispute/ claim was initiated as soon as I could per Regions policy (when the transaction is no longer pending )before this unapproved order was shipped but due to their lengthy dispute process, the order was shipped and I cannot get my $300+ back and its nothing they can do. When I was telling others what happened before I even found out that my dispute was denied, they were like oh your bank should take care of it. That happened to me and I had my money back the next day. Not with regions! Whats the purpose of allowing one the option to file a dispute if the process doesnt work? I will not shop with that company again nor will I use or suggest regions bank to anyone.
Apr 2nd, 2024

They have a policy put in place where a returned deposit can be taken away without a reason given. No one employeed by regions, Jarvis a supervisor, can tell me why. I guess Regions can just go a take money out of account when ever they like it.
Mar 18th, 2024

They have a policy put in place where a returned deposit can be taken away without a reason given. No one employeed by regions, Jarvis a supervisor, can tell me why. I guess Regions can just go a take money out of account when ever they like it.
Mar 18th, 2024

The people who helped me were kind and considerate of my time. They helped me take care of my issues, and made me feel like a valued customer. I could not be happier with the service I received from Johnathan.
Dec 31st, 2023