Protocol Property Management

Jan 21st, 2024

The entire team at Protocol is very professional. They always respond to emails within 24 hours or less. We recently needed something done and Ann and Nadia were on top of it. They sent Luis who was quick, clean, professional, and did a great job. I have been impressed with Protocol since day one, and I have been working with them for almost 3 years! I have had a great experience and wanted to share this well earned review. Thanks PPM Team! -TS Bellevue
Jan 9th, 2024

They are taking advantage of people, don't fall for their scam. Do not pay them.
Sep 30th, 2023

They're worst in real estate to provide service. They lie to the tenants while closing/after move-out. Not at all trustworthy. I don't have option to give 0 start otherwise I'd have given that. They're not co-operative at all. Specially, Ann who works here. There are fake good reviews for this company.
Jul 13th, 2023

RUN AWAY. This is the worst property management company I have ever dealt with. Ann took over this company (which I'd previously been satisfied with) and has provided awful service. This company charges unreasonable fees, including surprise fees that they do not discuss beforehand when making a decision (to add another roommate, for example). By the time you learn, they've taken the money from the rent and you're screwed. Terrible communication, missed dates for informing tenants of possible rent increases, telling tenants incorrect information about City codes. Just run elsewhere.
Apr 17th, 2023