The Medical Center of Aurora

User friendliness is totally lacking. The parking lot east of 1431 has no signs showing where the stairways are located. There are no ramps, just curbs, from the parking lot. The location of the 1431 office building stinks, on the ramp leading to the entrance of the building from the north end has NO hand rails. Whoever designed this facility, including the aurora, Medical Center obviously did not walk the premises to see what was needed. This is certainly not a trophy property of UHC. Don
Apr 9th, 2024

UPDATE: we are now 8 months from when I was treated. Weve provided THE SAME insurance THREE TIMES to the insurance staff and we just received a bill today for $27,000. Its like they dont listen to the insurance information we provide every 3 months or something. This was for an emergency! We have insurance for this purpose! But theyve somehow forgotten c deleted or done something else because the bill we just received ( the third or fourth bill weve received after providing THE SAME insurance info) doesnt have any insurance coverage that was billed. My cancer treatments I had last year were 100% easier than anything Ive dealt with at this center. I would NEVER RECOMMEND THIS PLACE.The service from our doctor and staff was next level. The aftermath of paying our bills, has been absolutely terrible. They use a third party system (I believe) to collect insurance information while you're being treated in the ER. Because of a spotty internet connection, and talking to someone through a glitchy facetime (hello terrible experience while in the ER), they collected the wrong insurance information and we've now spent the last 6 months trying to get things straightened out. We've yet to receive a correct bill and it's been a very frustrating experience. I would confirm 5 times that they have your right insurance before leaving. They did us dirty and I have no idea when this is going to be resolved.
Apr 2nd, 2024

First time coming and I was very impressed! It took awhile for what I need but I'm not complaining. The nurses and my Dr were very nice to me! I would recommend this hospital Two updates! First one was I gave birth to my son here! Everyone was nice and helpful to me and took good care of my son 11/25/23 Second one was I had surgery here yesterday 3/29/24 honestly I was scared the two nurses I met first were cracking jokes with me to help me calm down and the whole team that took care of me did such an amazing job! I wish I caught all there names to thank each one
Apr 1st, 2024

I mean I can 5 stars to Rebecca . Thank you for being kind and attending. And for the nurses for taking my situation serious Instead of turning me away. For the last 6 hours Ive been here. Ive learned some coping skills. With the time I had to sit with myself I really got a slap of reality to see the brighter sides of things
Mar 28th, 2024

Mar 26th, 2024