Julio's Automotive Repair Shop

Frank Morton _{on Google}

Jul 5th, 2020

On 07-15-2020 Julio's replaced the water pump and timing belt on my car. The car was subsequently driven to Oregon and continued losing water (the original problem). Once in Oregon the car was taken to a dealership and I insisted the water pump was SOLID as it was just replaced; therefore, the head gasket was suspected as causing the water loss; it was replaced and the radiator was replaced too as it was damaged due to overheating from Colorado - Oregon. The car continued to lose water so I took it back to the dealership and they said the "water pump was bad" so it was replace yet AGAIN. Essentially, I spent a lot of money to discover it was the water pump all along (the original repair was the issue). AND the radiator was damaged as a result of said ill repair. So I'm about $1,700 into what should have been a $400 to $500 repair. I'm not looking for the $1,200 in other expenses, or lose of time and effort; although I should be. I have called their shop several times to ask for a refund of the original repair but the phone is never answered. Shocking! Service: General repairs & maintenance