Valley Women's Healthcare - Auburn Clinic - Valley Medical Center

Dr Maccio is amazing, however I just called to schedule an appointment for a very potentially scary issue, and Jessica (who answered the phone) was very curt and ended up hanging up on me. Extremely unprofessional, and if she cant handle someone who is scared of the possibility of breast cancer, she should work far, far away from patients. I had both of my children here, however due to this experience, I will not be returning.
Feb 29th, 2024

Shelby, an appointment staff, is incredibly kind, helpful, and encouraging. It was my first time to have such a pleasant conversation with a medical staff in the US. The waiting time to get a staff was very reasonable, and Shelby found a spot for me quickly despite my late search for a provider. She literally made my day!
Jan 23rd, 2024

The staff here are amazing. I always feel like my needs are met and that each member of the team cares.
Jul 20th, 2023

EXTREMELY RUDE AND UNPROFESSIONAL WOMEN ANDWER THE PHONE JUST NOW. HER NAME WAS ANGELA AND THE TIME IS 2:34PM SHE SHOULD BE FIRED!!! The website is showing certain providers are accepting new patients but when you call to schedule - they tell you that those providers ARE NOT accepting new patients. Very frustrating when your pregnant & think you find the right doctor but then your told, NOPE. IT WOULD BE HELPFUL IF THEY UPDATED THE INFORMATION ON THE WEBSITE TO REFLECT THE TRUTH.
Apr 4th, 2023

I had a very bad experience with this location. Last year, I was pregnant for the first time. I started bleeding and had the nurse call me to answer my questions to try to figure out what was wrong. She told me I was having a miscarriage and that I should stay home, "put my feet up and have a glass of wine". It was a horrible thing to hear at the time. To make matters worse, it ending up being ectopic. I hope they work to improve the level of care provided.
Aug 17th, 2022