Heritage Property Management Services

This company and any HOA that hires them needs to be investigated immediately! I have NEVER known nor heard of such a money hungry management company that uses such predatory practices to falsely fine their homeowners. They are RUDE and have ZERO phone etiquette. Your day is coming very soon. I already know. Homeowners BE AWARE and skip this company.
Apr 11th, 2024

Great Morning, I am Jeter, my Wife and I reside in the Cold Water Creek subdivision, we received correspondence stating your company was selected by the Cold Creek Homeowners Association Board of Directors to manage the business affairs of the association. The original correspondence referenced more payment information to the association by the homeowners rather than CC&Rs and the responsibility of the HOA. The Homeowners of Coldwater Creek have not received any correspondence on when the management company will be allocating funds to better Coldwater Creek? As of April 3, 2023 there are several areas of concern that should be addressed by the board members: 1. Unsightly Road Signage 2. Birds Nest By The Pool Entrance( Several homeowners have complained about being attacked by the birds while entering the pool) 3. Unsightly Traffic Signage 4. Fungus/ Mold Growing On The Tennis Court due to the tennis court being neglected by maintenance staff. In closing, the aforementioned areas have been areas of concern the past 5 plus years. I understand the responsibility of the homeowner is to understand and follow CC&Rs. However, the HOA composed of Board Members must exercise diligence in carrying out the HOA responsibilities by enforcing CC&Rs and maintaining, repairing, and replacing "common areas. As of April,4, 2024, the HOA has failed to maintain its common areas. When will these areas be addressed? Respectfully, Jeter
Apr 9th, 2024

These guys are terrible human beings. Ive been under these guys hoa for years and theyll constantly pester me about the stupidest things. For example they said the numbers on my mailbox were not clear my mail man didnt have a problem with that, and hes the only one reading those damn numbers. I look around and guess what the numbers on the mailbox of everyone around me looks the same as mine. Now I dont know why they couldve singled me out. But I bought it to their attention and after 2 months no one else had to repaint their mailbox number so now Im wondering if these guys are discriminating against only me. Tell me heritage property management group why are yall only sending me these messages and not everyone else who is breaking your stupid rules.
Apr 5th, 2024

Mar 22nd, 2024

I thought maybe it was only me that had trouble with Heritage Property Management, as I try to hold them accountable for necessary issues in our community and considering our homeowners dues are outrageous and unwarranted but clearly I am not after looking at their reviews. They truly have the worst customer service practices Ive ever had to deal with. Calling to resolve issues, I learned that our property manager has never even seen our neighborhood. How do you manage a property that you cant manage to even bother to go see so that you can manage? When you write them, you get no reply, but leave them a negative review and Gavin promptly cuts and pastes his word salad rather than call to directly speak to the homeowner. I suspect mant have gotten this lame responses. If I ever move, rest assured, the first thing I would check is they are not the management company.
Mar 13th, 2024