Stanton Optical

Robert Bell _{on ChamberofCommerce.com}

Apr 10th, 2024

This is my Review of Stanton Optical formerly My Eye Labs in Athens Georgia.

No Longer a LOCAL Business you can call to talk with someone in the store and will not offer replacement parts!

I purchased a pair of eyeglasses from My eye lab back in January 2022, I purchased them for almost $450 with frames and exams, including Anti-Reflective Coating, UV Coating, Scratch Resistance Coating, and Progressive Lenses. The people were nice, but the actual eye test was done virtually. The first pair of glasses they sent me had to be re-ordered because the prescription was not right, the second pair I received in about a week was fine.

I only actually used these glasses for about 17 months with Limited daily use, I did not carry these around I used reading glasses when I was not at the computer desk.

I only used these at my desk while working on my computer and they stayed at my desk in a protective wooden box. I ended up having to move in April 2023, and before I was able to unpack my office, I broke my Ankle in August 2023 and was unable to start getting my office items unpacked till the end of November 2023, that is when I started wearing my glasses again at my computer only.

No longer a LOCAL BUSINESS:
My Eye Lab notified me that I needed to do a new prescription in December 2023, I tried calling My Eye lab and found out they are now Stanton Optical, and you can no longer contact an employee, they have an out-of-country answering service now, so now all my information has been transferred to a foreign agency. I decided not to renew due to them no longer being a local agency I can contact!

Will not offer replacement parts if your prescription has expired:
Now in April of 2024 my Glasses broke, not the lenses but the frame’s part that goes over your ear, and as far as my prescription goes, I can still see just fine as I have been since getting the glasses in 2022. I tried calling Stanton about getting a replacement part but was told by someone I could barely understand due to my expired PERSCRIPTION!

There is a thin piece of soft metal that holds the Temples's arm to the Hing location, and this spot is designed to fail, if I had been using these glasses daily, they would have failed long before they did. This is an intentional failure point to ensure that replacement will be needed!

There is NO WAY I would purchase from these people again, not only due to my initial issue with them getting my prescription wrong, but now not offering a way to purchase any replacement parts, so to try and force you to have to come in to get a new prescription is JUST WRONG!

I’m now looking for a replacement part for my Elite ELM-16-78 Frames.

Pamela Lane _{on Google}

Apr 7th, 2024

Bery pleased with the staff and how help they were.

Henok _{on Google}

Mar 29th, 2024

Kianna and James hooked me up!

Robert Bell _{on Google}

Apr 9th, 2024

My Local Review of My Eye Labs in Athens is off Epps Bridge Rd on Dowdy Rd beside Texas Roadhouse and is now called Stanton Optical. Stated with a Passing Grade of a B, ended up with a failing grade of an F or D whatever is used for a failing grade these days!
No Longer a LOCAL Business you can call to talk with someone in the store and will not offer replacement parts!
I purchased a pair of eyeglasses from My eye lab back in January 2022, I purchased them for almost $450 with frames and exams, including Anti-Reflective Coating, UV Coating, Scratch Resistance Coating, and Progressive Lenses. The people were nice, but the actual eye test was done virtually. The first pair of glasses they sent me had to be re-ordered because the prescription was not right, the second pair I received in about a week was fine.
I only actually used these glasses for about 17 months with Limited daily use, I did not carry these around I used reading glasses when I was not at the computer desk.
I only used these at my desk while working on my computer and they stayed at my desk in a protective wooden box. I ended up having to move in April 2023, and before I was able to unpack my office, I broke my Ankle in August 2023 and was unable to start getting my office items unpacked till the end of November 2023, that is when I started wearing my glasses again at my computer only.
No longer a LOCAL BUSINESS:
My Eye Lab notified me that I needed to do a new prescription in December 2023, I tried calling My Eye lab and found out they are now Stanton Optical, and you can no longer contact an employee, they have an out-of-country answering service now, so now all my information has been transferred to a foreign agency. I decided not to renew due to them no longer being a local agency I can contact!
Will not offer replacement parts if your prescription has expired:
Now in April of 2024 my Glasses broke, not the lenses but the frames part that goes over your ear, and as far as my prescription goes, I can still see just fine as I have been since getting the glasses in 2022. I tried calling Stanton about getting a replacement part but was told by someone I could barely understand due to my expired PERSCRIPTION!
There is a thin piece of soft metal that holds the Temples's arm to the Hing location, and this spot is designed to fail, if I had been using these glasses daily, they would have failed long before they did. This is an intentional failure point to ensure that replacement will be needed!
There is NO WAY I would purchase from these people again, not only due to my initial issue with them getting my prescription wrong, but now not offering a way to purchase any replacement parts, so to try and force you to have to come in to get a new prescription is JUST WRONG!
Im now looking for a replacement part for my Elite ELM-16-78 Frames.

Taniyah Parrish _{on Google}

Mar 25th, 2024

I loved my experience here!! It was different from what I was used to!! The doctor was remote, there isn't a doctor on site. They have a lot of options to choose from when it comes to frames for glasses. James, Christina, and Kianna were amazing and made sure I had an amazing experience!! If I need any more glasses, I will be returning!!