American Home Shield

Let me tell you. Their parent website AHS has 4.8 stars. I think it’s because they don’t allow all of the terrible experiences to be posted. I got swindled by their repairman and paid an extra $125 that I wasn’t supposed to pay. I called numerous times and they weren’t able to contact the contractor that they sent to issue a refund. They then said they would refund me the $80 service fee. I called after a week of no refund and they said they are backed up, still processing refunds from Dec. I told them I just wanted to cancel. They charged me $73 dollars on the spot. Funny how they can take my money so quickly but the refund will never be processed. Terrible, terrible, terrible. No integrity and completely untrustworthy in my experience. Service: General repairs
Jan 17th, 2022

This has to be the most incompetent and corrupt company ever. They will send some of the worst contractors to do repairs. The contractor damaged my plumbing breaking another water line while trying to fix another one. AHS refused pay to have it repaired and did not even fix the first problem. They will do anything to find a loophole to get out of paying for the repairs. The customer service is just garbage you will wait on hold forever and when you finally get someone there is a language barrier. They will no put you through to a supervisor. They are trained to read from a script no matter what you say. Do not buy a home warranty from these people.
Jan 6th, 2022

If your appliance is not fixable they do not replace it. I've called numerous times and they never return my calls and wont connect me with a supervisor. It's the worst customer service that I've ever seen. It's been 45 days since my dishwasher broke and no news yet. Run from this company.
Aug 22nd, 2021

Aug 15th, 2021

Jul 10th, 2021