Parcel Plus
-
3710 Lone Tree Wy
Antioch, CA 94509 - 925-778-6900
Hours
Chamber Rating
-
Samantha Maravilla
Don't go here. I dropped off my package thinking it would be fine it has been a week and my trade in phone has not been scanned in for it's tracking status. tried calling and the guy said it was not his fault and blames fedex for being lazy and slow.
Mar 1st, 2024 -
Allison Elizondo
Very helpful and nice
Aug 19th, 2023 -
Jeram S.
"Warning" The old guy working here have no idea of what he's doing, I came to print some documents and he couldn't do it right. Its a waste of time doing business at this store.
Dec 6th, 2022 -
Eva V.
If I could rate it no stars I would. I came to this place for the first time Monday off of a recommendation to get a package shipped off. The lady that was at the counter treated me respectfully and was super friendly. I needed a return label and was told it would be $1. She said this out loud a few times and at any point in time the older man behind the counter could have corrected her on the price but he didn't. It wasn't until the older man came up to the register to ring me up that he said it would be $2 instead. Which seemed to be sketchy because the lady was surprised he was charging me $2 instead of $1. So I said it was fine but asked why he didn't correct her or tell me off the back it wasn't the right price and he just responded rudely. So I ended up getting ringed up for the label and 2 envelopes I was purchasing. I had an exchange of words with the lady and at the end of the day I ended up just wanting to pay for the label. I paid with card and was thinking the man would cancel the transaction and just ring me up for the label instead he chose to pull out cash and slammed it on the counter and said here so I just looked at it kinda surprised that he just did that so he proceeded to make a comment saying what is that not enough then grabs a nickel and slams that on the counter as well and says here. I told him he was being rude and at that point I just asked for a complete refund and left. His people skills are poor and I was in no way rude until he started being rude. Thank you to the lady behind the counter for the great service but the older man needs training in customer service.
Oct 24th, 2022 -
Cheeks
I had to send a shipment to a PO box and sent it UPS. I've been checking the shipping status and it says it's going to be delivered on Friday(yesterday). I check to see if it was delivered and it tells me that the package will be returned because UPS doesn't ship to PO boxes. WTH! If this is the case why did this "shipping" company allow me to ship this package via UPS? Wouldn't you assume since this is a shipping company they would know something like this? Isn't that their specialty? I don't suggest you use them if you're shipping stuff, there's a chance it won't be shipped correctly and you'll be stuck in my position.
Mar 12th, 2022
Contact Info
- 925-778-6900
Questions & Answers
Q What is the phone number for Parcel Plus?
A The phone number for Parcel Plus is: 925-778-6900.
Q Where is Parcel Plus located?
A Parcel Plus is located at 3710 Lone Tree Wy, Antioch, CA 94509
Q What is the internet address for Parcel Plus?
A The website (URL) for Parcel Plus is: https://www.parcelplus.com/locations/antioch-ca?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=51244
Q What days are Parcel Plus open?
A Parcel Plus is open:
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Q How is Parcel Plus rated?
A Parcel Plus has a 4.3 Star Rating from 64 reviewers.
Hours
Ratings and Reviews
Parcel Plus
Overall Rating
Overall Rating
( 64 Reviews )Samantha Maravilla on Google
Don't go here. I dropped off my package thinking it would be fine it has been a week and my trade in phone has not been scanned in for it's tracking status. tried calling and the guy said it was not his fault and blames fedex for being lazy and slow.
Allison Elizondo on Google
Very helpful and nice
Jeram S. on Yelp
"Warning" The old guy working here have no idea of what he's doing, I came to print some documents and he couldn't do it right. Its a waste of time doing business at this store.
Eva V. on Yelp
If I could rate it no stars I would. I came to this place for the first time Monday off of a recommendation to get a package shipped off. The lady that was at the counter treated me respectfully and was super friendly. I needed a return label and was told it would be $1. She said this out loud a few times and at any point in time the older man behind the counter could have corrected her on the price but he didn't. It wasn't until the older man came up to the register to ring me up that he said it would be $2 instead. Which seemed to be sketchy because the lady was surprised he was charging me $2 instead of $1. So I said it was fine but asked why he didn't correct her or tell me off the back it wasn't the right price and he just responded rudely. So I ended up getting ringed up for the label and 2 envelopes I was purchasing. I had an exchange of words with the lady and at the end of the day I ended up just wanting to pay for the label. I paid with card and was thinking the man would cancel the transaction and just ring me up for the label instead he chose to pull out cash and slammed it on the counter and said here so I just looked at it kinda surprised that he just did that so he proceeded to make a comment saying what is that not enough then grabs a nickel and slams that on the counter as well and says here. I told him he was being rude and at that point I just asked for a complete refund and left. His people skills are poor and I was in no way rude until he started being rude. Thank you to the lady behind the counter for the great service but the older man needs training in customer service.
Cheeks on Google
I had to send a shipment to a PO box and sent it UPS. I've been checking the shipping status and it says it's going to be delivered on Friday(yesterday). I check to see if it was delivered and it tells me that the package will be returned because UPS doesn't ship to PO boxes. WTH! If this is the case why did this "shipping" company allow me to ship this package via UPS? Wouldn't you assume since this is a shipping company they would know something like this? Isn't that their specialty? I don't suggest you use them if you're shipping stuff, there's a chance it won't be shipped correctly and you'll be stuck in my position.
Overall Rating
Overall Rating
( 64 Reviews )Write a Review
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