Rox's Ruff Cuts

Feb 9th, 2024

This place sold to a new owner. DO NOT GO THERE. I took my dogs to this location for over 15 years, including following moves by them to different locations. Connie the owner was great and CARED for the animals. I started with 4 dogs going and I am down to 2. One is 18 years old (less then 10 lbs) and a 6 year old spaniel. After all of these years, without an explanation, when I went to pickup the dogs, I was told to NOT BRING BACK THE OLD DOG but the 6 year old dog could still come back. No other explanation. Just NO. After 15 years of the same person taking care of my pets, an explanation would have been so nice. Come to find out, (after I called to find out that there is a new owner) my 18 year old dog with no teeth, no eye sight and no hearing "had a hard day" and that is why they don't want him back. I sure HOPE someday they ARE old and need care and are told they can't be cared for because "they had a hard DAY" Karma UPDATE to owner response: It would have been great if what you wrote was true. After so many years, that is what I would have expected. You and I both know that is not what happened. I also have the recorded call. You asked why I waited 7 months to call? Because I felt I had to let others know how he was treated at the end of his life. He was too much work for the amount of pay I guess. Truth is, I would have paid more and assisted with the trim if need be. He is literally 12 lbs. Again, hope you have all good days.
Dec 5th, 2023

The groomers do a fantastic job, even when my dog had a GI medical urgent need. They have all been professional and kind.
Oct 18th, 2023

The whole staff at Roxs is OUTSTANDING!! They always do a great job with my nervous Maltese poodle and she looks great every time. Definitely recommend!
Oct 16th, 2023

They know how to handle Bernese Mountain dogs.
Jun 8th, 2023