Speedy Glass

Steve, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! We're here for you anytime!

Dear Tana,Firstly, thank you for taking the time to provide your feedback. We sincerely apologize for any misunderstanding and inconvenience related to your recent service with us. Regarding the pricing, we assure you that the charges were as per our standard rates, determined by our system with no additional costs. As for the issue with the weatherstripping, we understand your concerns. The challenge with the weatherstrip was due to the pre-existing condition of the double-sided tape and the dirt accumulated over time. This sometimes occurs with vehicle parts that wear with age and use.To resolve this, our team has offered options, including cleaning the channel and reapplying new tape or glue, or replacing the channels entirely, at no additional cost to you for the installation. Our goal is to ensure that your vehicle is in the best possible condition when it leaves our shop.We value your business and would like to discuss this further to find the best solution for your needs. Please reach out to us directly at (907) 272-1435, and we will do our utmost to ensure your complete satisfaction.Thank you again for your feedback, and we look forward to the opportunity to resolve this issue to your satisfaction.

Dear Dennis, thanks for the great review! We value your feedback and look forward to seeing you again soon!

Thank you for reaching out and sharing your concerns. We're genuinely sorry to hear that your experience did not meet the high standards we set for our services at Speedy Glass. Understanding that you're now facing an issue with the repaired crack is disappointing to us as well.We strive to ensure that every repair we perform is effective and long-lasting. It's regrettable that in this instance, moisture was sealed in, affecting the integrity of the repair. This is not a common occurrence, and we understand your frustration at the prospect of future complications.Your satisfaction is very important to us, and we'd appreciate the opportunity to explore possible solutions with you. While a refund may not be our standard practice in such situations, we're committed to finding a fair resolution. We'd like to invite you back to discuss options that may include further repair work or exploring potential discounts on future services.Please contact us at your earliest convenience so we can prioritize addressing and resolving your concerns. We value your business and would like to demonstrate our commitment to quality service.