ADT Security Services, LLC.

Kimberley Guess _{on Google}

Sep 10th, 2023

In California I had ADT They informed me I had a two year contract. Moving to SC I got a new service there. They did not inform me it would be a five year contract. Also by the time you get the equipment there was another just under 1,000.00 I wanted to get out of contract after two years. . Customer service said there was nothing they could do. My neighbor has Safeguard. No equipment fee. 22.00 a month. ADT is way more expensive and a scam.

Steve Kruse _{on Google}

Sep 4th, 2023

over an hour on hold to schedule a simple appointment. Go with someone else if you can

Jess White _{on Google}

Nov 23rd, 2022

I would not recommend this company. If you have bought a house and have there equipment already installed I would highly recommend seeking another provider especially if you live in Alaska. I have been very disappointed with there customer service.

Danielle Rae _{on Google}

Oct 5th, 2022

The sales guy told me the cameras had sound. After they put the cameras in I was told they do not have sound. The web camera never worked with any internet provider in Alaska. They also mislead you about the contract. I was told I was just buying cameras but they locked me into a contract for 3 years. I paid the contract off after I found out it was thousands more then they had told me. 3 years later I get another bill for 1000 saying it was not paid off. This is the worst experience I have had with a company in my life.Its almost impossible to get a hold of anyone there & you are givin the wrong information.