Cassidy's Plumbing & Heating LLC

We have used this service for over 20 years as we have really enjoyed getting to know Plumber Jeff, September and their wonderful lady who answers the phone. We will never use another plumbing service as we feel like family with this service and Plumber Jeff has always fixed our plumbing and heating issues...
Nov 4th, 2023

A year and a half ago during our kitchen remodel, our contractor brought in Jeff from Cassidy's. Jeff was awesome! He went above and beyond, and he called to let us know when he was running late. Based on that experience, my husband contacted Cassidy's for a bathroom plumbing issue last week. Unfortunately, Jeff was not available so Justin was sent. He spent a couple hours and did part of the job and left at 5:00 saying he would be back the next day. At this point, we had two bathrooms torn apart for the project. Justin didn't show on Tuesday, so my husband called him. Justin said he got tied up and that he would come Wednesday morning. On Wed. afternoon my husband called the office and was told that Justin was loading our materials and would be right over. No show. Thursday, again no show. On Friday my husband called and also texted Justin -- no response, no show. Today, Monday, my husband called the office to notify the office manager that we would find another contractor. She asked for patience and said Justin would arrive between 2 and 4 today. No show (no surprise by now). Do yourself a favor and find a plumbing company that keeps their promises and follows through.
Jul 29th, 2022

A year and a half ago during our kitchen remodel, our contractor brought in Jeff from Cassidy's. Jeff was awesome! He went above and beyond, and he called to let us know when he was running late.  Based on that experience, my husband contacted Cassidy's for a bathroom plumbing issue last week.Unfortunately, Jeff was not available so Justin was sent. He spent a couple hours and did part of the job and left at 5:00 saying he would be back the next day.  At this point, we had two bathrooms torn apart for the project. Justin didn't show on Tuesday, so my husband called him. Justin said he got tied up and that he would come Wednesday morning. On Wed. afternoon my husband called the office and was told that Justin was loading our materials and would be right over. No show. Thursday, again no show. On Friday my husband called and also texted Justin -- no response, no show. Today, Monday (a week later), my husband called the office to notify the office manager that we would find another contractor. She asked for patience and said Justin would arrive between 2 and 4 today. No show (no surprise by now).Do yourself a favor and find a plumbing company that keeps their promises and follows through.
Jul 17th, 2022

Minor job, but technician was on time and fixed the problem.
Mar 12th, 2022

I needed assistance in switching over from an electric to gas range stove. I called Cassidy's and the gal knew exactly what needed to be done - very knowledgeable and friendly. Jeff came by to do the work and went above and beyond. He even helped me carry the new stove up a flight of stairs and got it all setup properly with anti-tip bracket. And then tested it for proper function. The cost came in lower than I was quoted from a different company. I will seek out Cassidy's for my future plumping and heating needs.
Feb 8th, 2022