R. C. Fields & Associates, Inc.

Jan 19th, 2022

Would hire again
Oct 14th, 2021

Jul 11th, 2020

Mar 31st, 2019

Poor communication, unnecessary expenses, questionable billing practices: We hired RC Fields to produce a grading plan and tree canopy survey to meet permitting requirements for an addition to our house. Our contract listed a tree planting plan as an optional add-on, should the tree survey indicate a need for additional tree canopy. Without consulting us, RC Fields billed us for this plan, which amounted to planting an additional tree at a random place in our yard. When we challenged them about this, they claimed that their arborist had concluded that a large tree in our yard would not survive 10 years, despite the fact that an independent arborist we had hired declared the tree healthy. Moreover, RC Fields did not consult with us or our landscaper about additional tree planting needs, despite the fact that our landscape plan already called for additional tree plantings. RC Fields never communicated to us about this issue prior to our challenging the additional, unnecessary expense. They refused to refund this expense. In addition, when we asked for a summary of our account once the permit process was complete, RC Fields did not include the substantial deposit we had submitted as a retainer at the beginning of the project. And they initially billed us late fees for the amounts in dispute even though they owed us almost five times the amount of their final bill! In the end, RC Fields had to be prompted by us to acknowledge and return the deposit, over one month after it was due. We should have charged them a late fee.
Oct 2nd, 2023