Medley Equipment Company

Caley Shoemaker _{on Google}

Mar 16th, 2024

Like Jamaal and Ted, we were over billed for "Ghost Time". We asked for a tech to check out an error code our lift was showing. Tech arrived and spent 30-45 minutes with our lift plugged into a diagnostic computer.
The tech could not figure out the code, and promised a follow up. We never received any follow up, but did receive a bill for over $1000 with 4.5 hours of labor time included.
In back and forth with admin seeking details, amounts and numbers changed frequently, it is clear they are either willfully billing in a dishonest way or their business practices are such that they are deeply disorganized. One way or another, we're stuck paying a huge bill for no repair and time that wasn't actually utilized at our facility.

Ted Flores _{on Google}

Jul 10th, 2022

Terrible. I was charged $460.00 for a service call to Los Lunas that lasted 30 minutes. They told us to replace a relay, we purchased the relay ourselves and it didnt fix anything. They cant explain on my invoice what misc charges are for. Total rip off. Look for another company to service your equipment. Im going to cancel our contract with Medley and look for another company to service our equipment.

Connie Martinez _{on Google}

Mar 15th, 2021

Medley representatives are very professional and we enjoy working with this company. Thank you for all your hard work.

David Sandoval _{on Google}

Dec 30th, 2020

Robert Miera at Medley was very pleasant to work with. He was very knowledgeable in their product line which helped us with the selection and purchase of our new forklift. We are very pleased with our purchase and look forward to having many years of use of it.