Emil J. Nagengast Florist

I really appreciated your excellent customer service. Thank you
Mar 16th, 2024

Staff is amazing, they NEVER disappoint
Feb 11th, 2024

Really disappointed with my birthday flowers. Not only was the arrangement really weirdly shaped and bare, but the roses wilted & died two days later. Such a bummer.
Dec 9th, 2023

Feb 19th, 2023

First let me say, they did a wonderful job on my Mothers funeral, and then due to circumstances they had to touch up the arrangements to include it for my sisters service as well. Very unfortunate and unusual circumstances. But they did a WONDERFUL JOB. SO I ordered an arrangement for a friend today and I told her designers choice make it different and unusual. Unique. I gave a budget of $100, I asked if that was enough, she said yes, 85$ + delivery. Ok. The recipient was more the. Happy, but for $85 there should be more flowers or higher end flowers included. When I called to to inquire and see what could be done, I was met with nothing but pure rudeness, and condescending attitude. I work at a florist, I know what things cost. It would have been nothing to refund $20. All they offered was to go and take it back and cancel the order. My biggest issue is the rudeness and the inability to make things right. The arrangement is nice but not $85 value.
Jun 6th, 2023