Lee Amy DDS

I have been a patient at this Dental practice for more than 2 years. Dr. Lee has a wonderful clinic with staff that is always professional and helpful. They decorate the clinic on Holidays and are fun to visit. I was afraid of getting dental work done, but Dr. Lee knows her job well and I feel very comfotable in her care. Prices are reasonable and work for me. I recommend this office to everyone.
Dec 29th, 2023

Dr. Amy Lee is one of the most intelligent and kind people I have ever met. She has a valuable skill of putting people at ease and helping them get through the process of a lot of dental work. She treats everyone like they matter.
Sep 28th, 2023

Feb 15th, 2023

I called to schedule an ortho consultation. The receptionist who picked up the phone was pretty rude and dismissive. She seemed to keep trying to send me away, saying things like, "Your current dental office doesn't offer invisalign?" and similar comments like that. She also said, "Well we only have Invisalign and not traditional braces, so I'll give you the contact info for some other offices in Alameda." I had to quickly stop her and say that Invisalign is what I'm looking for. I don't understand why she kept trying to get me off the phone.I honestly felt pretty uncomfortable because I just wanted to make an appointment, but she made it very difficult, and seemed to not want new patients. I ended up just saying that I would try to call another office much to her satisfaction. She seemed glad and quickly hung up the phone. This was a very awkward conversation. They should probably get a new receptionist who is more friendly and welcoming. I work in the healthcare field too, and would never be so dismissive towards a new patient =(
Mar 7th, 2023

I really wanted to support and appreciate this local family practice. However, taking my toddler to this appointment revealed a complete disregard for children or a family. Not only are there no available safe places for a kid to wait, no toys, no attention paid to us, but the experience was cold and unwelcome. because of a series of forms that took less than 2 minutes, we were callously bumped to wait an additional 45 minutes before being seen. An extra 45 minutes with a 2 year old is a lifetime. The front desk staff made me feel like a burden and a nuisance instead of warm or welcome. On top of that, they forgot to polish and floss my husband's teeth?!?! when I asked about it, simply said it was a mistake -- with no apology. Offering for us to come back for more time to polish and floss after this rude experience is laughable. Honestly, I just wanted some kindness and respect. I will not return, though I like Dr. Lee.
Feb 2nd, 2023