Phoenix, AZ Hotel

Nice hotel. My mom in law was having radiation treatments at Mayo. Thought the rates were extremely high with even the discounts. She's 94 and wheelchair bound. She didn' ... more

It looks great in the photos online but it is run down. Everything looks sticky and the entire place smells musty. I will not be returning. Rooms : 2/5 | Service : 2/5 | ... more

Modern decor, complementary airport shuttle, good restaurant for breakfast. But happy hour begins & ends so early 3P-5P. Rooms are always very clean and cozy. Front desk ... more

We thought the title Embassy Suites by Hilton meant it would be a quality hotel than was clean and in good shape. We were wrong. My family and I arrived late for check in ... more

Been here quite a while, new and staff are responsive

This hotel is a bit grimy. My sheets and the toilet had hair all over them like the room hadnt been properly cleaned. Room is old and smelly. The front desk staff was ver ... more

My family and I were traveling to San Diego and we stayed here. It was at a good price. We got a nice and clean place so, it was better than I expected. Our rooms were re ... more

Nice hotel. Breakfast was OK and the room was clean and comfortable.

Breakfast portions are huge and a great price of less than $15.Beatrice is friendly and accommodating. Raul is a great chef! Food & drinks: Huge variety of breakfast item ... more

Older but nice hotel. Room was Xtra big (206). Conveniently located by convention center. Starbucks near by. One issue: only one of three elevators working. Made f ... more

Everyone I interacted with was great - from the front desk to those who worked breakfast. It is an older Embassy, so the rooms weren't as large or updated as newer Embass ... more

Absolutely AMAZING hotel. From build your own burritos for breakfast to well maintained grounds, this pet friendly hotel is a gem for sure. Staff at desk on check in was ... more

Stayed here for 3 nights Easter weekend. When we arrived Friday we met Joe, he's the best!!! Friendly, courteous and had very helpful suggestions for dining and things to ... more

The hotel looks nice but it has it problems elevator out broken alot laundry room only one dryer the other broken it just looks nice not worth 400 a night in my opinion. ... more

Aging place Rooms : 5/5 | Service : 5/5 | Location : 5/5 More

My company hosted a large event on March 4th and the president of the organization we were hosting it for flew down to be a part of it, so we paid for his stay at this Em ... more

Very nice hotel right in the middle of downtown phoenix. When you walk in, the lobby is nice and the staff are helpful and friendly. I got checked in right away and went ... more

The Aloft Hotel at 4450 E. Washington Street is just minutes from the Phoenix Sky Harbor Airport. Shuttle service is provided and if a shuttle is not available, Aloft per ... more

The room was filthy, like actual black dirt on the floor. You could not walk around barefoot. I would not step into the shower.

I just had a quick one-night stay ay Courtyard Phoenix North but it is an important stay because I attended the 2024 NCAA Men's Final Four. The location is excellent, ri ... more

Great location for Spring Training stadiums. We were also close to the highway, stores, and restaurants. Rooms were clean and kept us cozy throughout our stay.

This is a good Holiday Express, located near the Capital in Phoenix Arizona. The hotel is very clean and the staff are very helpful and friendly. The hotel serves a c ... more

Great location with groceries events and restaurants nearby. Happy hour was a great treat, along with the beautiful rooms

I was so happy to find this place! Especially after having to leave another hotel at 11:30 PM for filthy and unsafe conditions. The front office manager Matthew Teofilo n ... more

Vanessa at the front desk is rude, condescending, and unpleasant. If every guest interaction goes this way Im sure this hotel doesnt see any return guests. Suggest stayin ... more

Overall disappointed in the maintenance of this Holiday Inn. Very dated, musty room smell. Towels (pool and room) are laughable. They are small, rough and have stains. Be ... more

Got a call from a receptionist at 1AM with questions that something is wrong with my credit card, then someone just walked into the room using master key while we were sl ... more

A tired property. No lamp on, or anywhere near, the desk. The desk chair literally looked like it had been pulled out of a dumpster. No luggage rack. Very convenient loc ... more

Love the morning eggs and and gathering on weekdays dinner

OMG, Never been treated worse at a Hilton property. Started at check in when I asked for daily housekeeping. The associate kind of rolled her eyes at me and stated that t ... more

Staff was very very good!

The employee who checked me in was not very friendly or helpful but did encounter other friendly and helpful employees thankfully. There was good lighting in the parking ... more

Went for Easter brunch. Affordable and great food and service.

Looking forward to a vacation here soon.

Wonderful place to enjoy the Arizona sun, fabulous service.

Pictures on website is very deceiving rooms are very rundown carpet is very old and disgusting Mold in the bathroom doors in the bathroom do not shut room has a very dist ... more

Best Hampton around. Love the service. Love the respect and clean rooms and accomadations

It was the perfect hotel for an unexpected airline delay! The shuttle service was terrific. Personnel were wonderful! Clean & comfortable room!

Front reception team members very unprofessional in manners and dress; specifically the young man and woman that were working together at check in on Friday afternoon. We ... more

Great experience very nice and comfortable hotel... No one bothers you or treats you rude at all. Great Stay!

I mean it ok not worth the money they want but it just ok if u have to than do it if u don't than run .

Rooms, facilities, and breakfast all surpassed our expectations, but it is the staff that sets this place apart. Months after our stay we needed to obtain a copy of the ... more

Noteworthy details: Outstanding breakfast, very nice heated pool.

Great room and excellent service by friendly staff.

Excellent front desk staff who enabled me to check-in early. I was attending opening day game at Diamondbacks and was given good advice on local restaurants and options f ... more

Nice rooms with refrigerators , microwaves and large TVs.. They do serve a breakfast that was pretty decent with plenty of juices and coffee..

It's a decent hotel, The staff is courteous and helpful the rooms are clean they have a microwave in the fridge, elevators. The price cannot be beaten for the area.

Converted to an Armed Guarded Government Facility temporarily housing illegal aliens caught crossing the border of Mexico, before releasing them into the surrounding neig ... more

The whole set up was okay. The complementary breakfast was fine, as well as everything in general. Good enough hotel, nothing fantastic, but definitely did the job.