Rochester, NY Consumer Electronics

Outstanding service and employees. Had a system installed a while back. They did a great job, no complaints. Proce was fair, and I was beyond happy with my experience. Th ... more

No one is ever there

They did great work was able to repair a Fireye NXTSD104 Touch Screen that was broke. Will be using them in the future. Thanks

My husband, dad, and I went in on a Sat afternoon to get 2 new phones. 2 guys working and both helping one lady at the counter. Nor one else was there so we started look ... more

Of course I have to give a thumbs up to my metro store where I pay my phone, the lady was very nice, and New exactly what I needed, thank you for everything, be seeing yo ... more

Is OKAY

We stopped in to upgrade 2 phones. We sat with Mike for over 2 hours while we picked the best phones for us. We also purchased the new samsung watch and were able to get ... more

Me and my wife just switched from cricket we went on Thursday and the rep was so understanding and helpful Def will be going to this location for all our needs

Highly recommended to everything..

Always willing to help, picked up accessories today, they installed quickly. In and out and done

Had to go to the store because I was having issues with my phone. I was met at the door by Mike Liberti. He was able to fix my phone with in 5 seconds and also took his t ... more

Alex was an amazing help. What ever I needed I got with a red ribbon on top. 10 out of 10 would go to him again!

Tony was perfect helped me with the whole account.

Very helpful

Very helpful not busy at all I was in and out. Problem solved.

Closed. I switched to Google Fi. Better service, better phone.

I JUST LOVE LOVE LOVE T-MOBILE

Slow service. Waited 40 minutes in the store for help before i walked out

My wife and I upgraded our iPhone XR's to iPhone 15's. Our Salesman, Sales Manager Deion Kimbrew, was very curteous and professional. He didn't rush us, and took the time ... more

It's great service and very nalugabile about the Phones it's A+ service

Ghetto as all.hell and no financing available with limited phone plans i will remain with cricket...

Odai was so awesome an a great help with helping me with my phoneGreat service..I always love the energy when I come to the establishment

Niagara University has used R-Options for many installations of network and security projects on our campus. We have had a relationship with them for about 10 years and t ... more

Oh My Goodness. I'm am beyond blown away. LUKAS AND TJ were amazing. Not only did they make me feel at ease that everything was gonna be okay, but they did it in a timely ... more

Tbh, I'm surprised this location wasn't shut down because awhile back the only employee they had who was awesome with how she treated customers was a young lady named Jah ... more

What can you say regarding sprint it’s just terrible I don’t even know what the point of the company is. If your service is so bad just shut down thankfully t mobile ... more

I went to this store to verify my self by showing my drivers license and contact metro customer service to get a transfer pin as I was recommended by the department. In ... more

Great company!

Was told I was 4th in line and after an hour I was still 4th in line and 5 other people had walked in. And within 5 minutes where taken care of. When ever the employees w ... more

He reset my phone and it works great

They were informitive

In the commercial electrical contractor market there is no one better than SH. I have worked for a few different companies over the years and Schuler-Haas has always del ... more

Terrible

Very nice staff

I bought 2 upgrades 1 for myself n 1 for my dad. The young man was so kind and took his time 2 answer my questions and put my info from my old cell 2 my new cell he did t ... more

He was very polite and very educated on assurance payments. He was very patient and didn't give us any problems. He didn't push us away by saying pay online not here. ... more

I barely walked in and one of the workers was rude right off the bat! Took my business elsewhere!

I needed help with my phone. I was helped by Curtis. He helped me reset my passwords. He was very polite and,helpful and showed me new phones.

Very great service . Awesome personality very friendly did everything I needed done for my phone awesome work Emily!!

Got there Marketplace Mall Henrietta, computer on empty. Waited 10 minutes and left. No one in sight. Metro i am a paying customer. Your personnel at everyplace i have ... more

Love the new phone I got.

If I could give a negative 10, that would be to good. I have never encountered such terrible customer service in my life. I am so unhappy that I even purchased the Geek ... more

Thank you Jay!! Your customer service was exceptional, super kind and helpful. Thank you!!

Great location, but the guy working there smells like marijuana and has no idea what he is doing or talking about. Very unproffesional ,and tends to close 20 to 30 minute ... more