REI Near Me

Wonderful experience purchasing our Thule XXL carrier and shout out thanks to Benjamin Y. in the department for helping us! Inventory said this store was one of 8 in the ... more

Quality products, but high prices.

excellent staff they take the time to make sure you get the right equipment for you

I like this store. They apparently dont know how to take an order at the store. They failed to order the shoes I ordered at the store for delivery to my home. I finally ... more

Love the staff in every area they are so supportive and helpful!

absolutely must visit store even if you are not looking to purchase outdoor sport equipment. my friend showed me this place and i absolutely loved it

Second time been here and besides aiming at what I was looking for and found it, marvelous store, great customer and beyond service, very friendly, helpful, courteous. Ag ... more

Bad service in so many ways.

I used to love coming to REI. They had great gear and helpful associates. I purchased a pair of Oboz boots there a few years ago. I was reassured by the associate that th ... more

Decent sales service and support. The long line moves pretty quickly. Stock can be iffy.

The store itself presents nice and the staff are usually pretty friendly, but it's expensive and each time I go to check watches they don't seem to have much of an invent ... more

Helpful staff and knowledgeable

If the employees in the shoe department are even slightest overwhelmed and you have an alternative look or dont look like their regular customers base be prepared to feel ... more

I had an incredible experience visiting. Mr. Nathan was very polite and helped me pick out the best hiking equipment. He was very helpful and i will defiantly visit again ... more

Sunil was awesome. Great customer service and helped get my item out to the truck. Well done with going above and beyond. Hope his boss takes note of this review because ... more

This is a convenient location for REI. Located near every place else you could want to stop for errands. This inside of this location has 2 stories of REI goodies. It's v ... more

Good customer service! Very helpful and friendly! I called to see if items were available, kindly placed on hold for me to pick up! was able to buy items

Absolutely disgusted with some of the staff at this location. Overhead some older men at the registers talking and it makes me not want to support this store anymore. I h ... more

Today little Shelby and Dave helped us get fitted for a pack. They were extraordinarily kind, helpful, and knowledgeable. Not only did they spend as much time with us as ... more

REI Upper Management: You are taking big risks w/your apparrent/emerging anti-union policies. As a member, when we travel/camp across the US when we need to pick somethin ... more

I love REI and its really annoying that they do not update the information on Google maps. I drove to DT Santa Monica to go to the REI shop and it appears its permanentl ... more

I have heard good things about their 100% satisfaction guarantee policy but never tried to return an used item in the past until today. So apparently there are many exce ... more

Horrible, never again. Seems like REI went woke, and its more important push the narrative thru activism than actually do sport business. Ive got filled by a non binary e ... more

Greta place to shop for outdoor gear. It is my go to place.

Who has seen value ? Anyone? Anyone? Bueller?

The experience was far too corporate. The staff is pleasant, but they're trained to upsell on everything. I'm berated to donate, apply for the REI credit card, etc. I j ... more

Hi if you own shoes you should probably change them. Go try on some altras at RE. They got other great stuff too but wide toe boxes, zero drop heels and no upturned toe i ... more

The bike technicians are unqualified and dont do business if your problems with your bike take work to do, theyll look at your bike for days with no call or email to let ... more

Mattias got me the ebike lock I needed after dealing with my rebate. Super helpful guy, patience of a king.

Had to exchange and return items here, and every staff that helped me were extremely kind and helpful.

Ive been member for over a decade. Rarely return anything. Sales checkout bald person John refused take new shoe pair back because soles had some dust on it and he claime ... more

Everything you need to play outside..

I returned a pair of Salomon boots that were not waterproof and didnt hold up to my expected standards after 6 months. The staff insisted INSISTED. That i could not retur ... more

Quick fast service. Food is delicious.

REI has changed alot over the years. Employees still nice and have knowledge of what they sell. Concord store appears small and crowded. I went for shoes and selection in ... more

Extremely friendly staff and best bike repairs around. Just expect to wait a bit.

Brian and the bike shop crew are amazing. They always take care of me, but today was so exceptional I had to share. I brought my bike in with an issue that was caused by ... more

Love this place. A bit pricey but the quality is worth it. Best to join the co-op. It's only $30 for lifetime membership, and you get great discounts.

CHAD over in the Bike department is the Man! I made a purchase this morning on a new bicycle and he made the process super easy and got his team involved to highlight the ... more

Generally good. My experiences with REI tend to be positive, and this store is no exception. The staff were helpful when I was trying several hiking boots, and the bike s ... more

Had to grab some tent stakes. This store has it all.

Was helped by Joel when looking for a pair of bike shoes for the first time! Super knowledgeable and helpful!

All three staff who worked with me (3/30/24 3 pm) were outstanding. Great job, ladies, especially when the co-op was packed! Got workboots and a big pack, and both fit an ... more

Great staff, Cameron was wonderful! He put back the shoe rack I embarrassingly plummeted into with my wheelchair! Haha! Had a laugh; it's nice to feel gentle spirits and ... more

Wow! Joined this weekend and used a 20 percent off coupon to buy a Yakima Skybox. So impressed with the employees. They are upbeat, helpful and knowledgeable. The lady ... more

My favorite outdoor store, for over 20 years. Exceptionally knowledgeable, helpful staff. Get a membership for extra discounts.

I love REI. Customer service is usually top notch. Today it was just so-so. Not sure if it was the time of day or what. Still love this store and will be back.

REI is GREAT! REI Roseville is NOT. Consistently unfriendly. Rarely helpful. Customer service is offered grudgingly. Merchandised like a garage sale, everything is everyw ... more

Called with a handful of questions regarding the purchase a roof rack. I was directed to James who was very knowledgeable, patient in answering all of my questions. 5 STA ... more

I went to this store to buy a luggage box for my car. Was ready to drop $1000, but could not get anyone to help out with a few questions. Waited 30 minutes and had 3 peop ... more