New York, NY Lumber Store

This place sold my dad and I a drill that did not work. I came to return and the man literally laughed at me and would not allow me to return. Dishonest and rude. Absolut ... more

Please note they are closed at this location as of May 8 2023

Absolutely circus when I went in employees on the phone and ignoring customers. I would not recommend this store to anyone.

Avoid this place like a plague. Scammers! ~ Keep your receipt until you verify your key works first. I went in there and TWICE they got the key cut wrong. These people do ... more

Extremely rude and miserable owner. Been in there a few times and the experience was always the same. But this last experience has prevented me from ever going back. I ... more

Their handling of GSA/Govt orders is by the far the worst I have ever encountered. I placed the order, called and emailed for weeks, and finally got ahold of someone. The ... more

wonderful people work, they charged my drill battery

The staff here are incredible, they truly try to figure out what is best for your situation. Good prices as well. Better than the other three or four other stores in the ... more

Great crew! Very helpful. It was a relief to find a lumber store that will cut lumber to your specs IN the City. Even if it is up in the Heights, they were quick, efficie ... more

Refused a return on an item purchased a few hours earlier, despite the posted return policy. I should have looked at the other negative reviews before trusting their retu ... more

Have been using this place for materials for many years. Very affordable compared to lumber yard a few blocks away..

They have non refoundable policie, Even if u made purchase 1 day ago.

These guys are absolutely amazing! They have done a lot of work in my apartment and Ive been very happy with them. Extremely professional and very fair prices. Would use ... more

Nothing change.

Century is closed forever, to become a subway station for the new 2nd Avenue Subway stop at 96th St.

These guys helped me out in a pinch, and could not have been nicer about it. SUPER reasonable pricing, too.

The worst -- rude, inept, and frankly lazy -- retail shop I've ever been in in NYC. If they can help you, they won't; if they can't help you, they'll make it sound like y ... more

Always helpful and knowledgeable about my needs.