Subway

Xavier- R on 28th & Eastern Ave.- has a great personality. Hes smiles when you walk in and make pleasant conversation. Hes a gem. I will return and I hope hes there. He made my day!
Apr 11th, 2024

they had 3 girls in here screaming about not having cheese on 2 subs from an order that shouldve been catering and the employees were extremely rude and yelling back. there was a line inside and drive thru. probably wont be back to this location. we waited in line for well over 30 minutes just to be served as one employee went to the back screaming leaving the other one to deal with the the nasty customers and the line.
Apr 10th, 2024

Everything has been redesigned, looks really modern, food is made right in front of you, staff was polite, very clean.
Feb 13th, 2024

Clean environment & fast professional service!
Jan 13th, 2024

Bought a sub from here for a late night dinner. Only to come home to find out that the bread was rock hard. I've had hard breads from here before but this one takes the cake. I could've thrown it against the wall and it would've made a loud "thunk" sound. I could knock on it, it was so dried up. There's no way that the person who made the sub wouldn't have felt how hard that bread was when cutting it open. I shouldn't have to address the fact as to why the bread being hard is not good and state and argue my point as if I'm on trial. That wasn't even the worst part, I get there to get hopefully a replacement, and their doors were locked. Went to the gas station side, also locked. So I went back and knocked on their door. Mind you this subway and also the gas station connected to it is OPEN 24HRS. The 3-4 employees behind the counter waived their hands and pointed at a cutout piece of cardboard that read "shift change" hanging on by a piece of tape on the door. I lift up my bag and point to it putting my hands up to show them that I have an issue with something. They return to what they were doing and proceeded to ignore me, with a store full of customers eating, only a couple in line (right before this picture was taken). So I get my phone out to call them. Before it could ring an employee finally comes outside from the back to talk to me. I told them about the poor quality and he takes my food and brings it inside leaving me standing outside in the cold. They finally let me in, only after locking me and everyone else inside and all the other people outside of the store. The parking lot was full and people kept showing up only to be met with locked doors and "shift change" signs at a 24hr store that was FULLY staffed. I was treated as if I was the one in the wrong all for just expecting common courtesy and bread that I won't break my teeth or make me choke. The worker that was helping me just laughed and shook his head at me. I was given a footlong in replace of my 6inch which was fine, then the worker placed my sub on the counter and walked away without saying anything. One worker apologized multiple times but a customer shouldn't have to be treated that way or feel the need to defend themselves about bread being hard or the quality being poor. If you do go here, I don't recommend going when it's dark out. Bad quality with workers that won't do their job properly, let alone keep the store open and actually work. Absolutely ridiculous. Terrible customer service and an overall horrible experience.
Mar 20th, 2024