Grand Rapids, MI Renter's Insurance Agency

Jake was one of the most helpful insurance agents I have ever talked to! Hes very nice and very personable! He had no problem going above and beyond with getting me the b ... more

Having an insurance agent I can completely trust to handle all my business, auto, home and life is so valuable to me. Lightpoint is a company that I highly recommend to a ... more

Great communication. Very willing to help you understand what each part of your policy means and has lots of patience. Professional and friendly!

I have been talking to Coty regarding my insurance, and he is very professional and kind. Answered all of my questions, there was a lot of them. Also saved me a bit of mo ... more

I just spoke with Daniel. A very nice, and interesting young man. Very friendly, sociable, and treated me with great kindness. The quote was fantastic! Im thinking to mov ... more

Same as the other reviews... Non-responsive and hard to deal with.

Everyone in this office is a pleasure to work with. I stumbled upon the office 7 years ago, and I have full confidence in their knowledge of the insurance market. I alw ... more

Do not do business with this company!! My policy was cancelled, without my knowledge, for not signing documents that I went into the office and signed and missed payment ... more

Outstanding quality, value, professionalism and response from our agent in a timely and detailed manner is very important. Jason Grubbs is such a person who pays attentio ... more

Great service. Fast and informative

Todd was awesome and helped set up a new policy via text. It was so convenient with working all day. Thank you

Thank you for being an extra listener. It's people like you who are truly down to Earth n honesty our very own you can save many people in many ways n headaches again ke ... more

Was very easy to work with and friendly

High quality sales team

Linda is great to work with and takes the time to explain everything to you so you understand. My children use this agency also for their home and auto needs.

Brandon was extremely helpful and quick!

Charity was absolutely amazing with switching my auto and renters insurance at the beginning of this month. I just purchased a new car yesterday and Charity made sure I h ... more

Took care of me

I got pulled over and didn't have proof of insurance. Patty was quick to email me a copy. Sara has been really helpful in filing an accident claim. They are a bit out of ... more

Best insurance agency around they have so wonderful and always a help!!

This company is amazing. They helped me navigate the complexities of insurance coverage for my home, my auto and my healthcare and I couldnt be happier. Definitely woul ... more

Very happy with Jeff and his team. They have went above and beyond to make sure I have the best coverage at the best price.

Had Cody for years best ins agent ever honest and fair

I had the worst experience dealing with this company.

Dealt with Austin, very friendly people to work with, and saved me a bunch of money too, so I made the switch, thanks, Austin

Greg is the best, he will always make sure his customers are taken care of.

Marsha is a gem in this business. She genuinely cares about her customers and goes above and beyond to help. Whats more is that her entire staff is the same way!

Jamie and Doug have always helped me and very quick responses to any questions I may have. I recommend them to anyone looking for insurance!

Very rude on phone to my wife , when she was trying to get copy of policy. No reason to laugh at her when she's trying to get help.

Very rude and disrespectful and refused to offer any quotes or service.

Service is pretty good. Rates are really high though