Rochester, NY Furniture

Super helpful and knowledgeable customer service. Thanks Anthony!

While our salesperson was respectful and amicable, we were misled about how the couch would be assembled and the delivery personnel barely tried to fit the pieces through ... more

Great experience! Amanda was very helpful! So happy with our purchase

Great service

I felt very comfortable walking in..like I felt years ago when I got my first set of furniture. there was no pressure and once I picked what I wanted the paperwork and d ... more

They were very helpful with picking out my new mattress.

The individual taking my order over the phone was helpful and professional

Came into the store, obviously looking for a mattress... But unsure what to expect otherwise. Moe helped me with my purchase, and he was awesome !! Super knowledgeable, ... more

Great experience!

I purchased Karma-Luxe mattress. Matt was so patient and informative. And a pleasure to do business with. Very happy with my decision that I would not have been able to d ... more

I got this throw for our sofa at home. My wife loves it. It is really soft and comfortable. It also goes perfect with the decor as well. Shout out to Tito and the other ... more

My wife and I were looking for a new seating arrangement for our living room, and ended up working with Dustin over a course of a few weeks. While we didn't end up findin ... more

We worked with Jermey, it was a breeze! 100/10 recommend. He was very knowledgeable without the pressure of a normal sales associate.

We worked with Jermey, it was a breeze! 100/10 recommend. He was very knowledgeable without the pressure of a normal sales associate.

Jim is an absolute Master Artisan, He created a one of a kind masterpiece for my motorcycle seats, I certainly highly recommend him to anyone that's looking to have any u ... more

Y'all prices are to high

We had 13 cushions made for our 20 year old rattan furniture. Howard's/Snyder's did a fantastic job sewing and replacing the foam. Customer service was great. We are t ... more

I am so happy that I stopped in. I was greeted as if they had known me already. The owner Leon and beautiful soul Wendy are amazing, their recommendations for which mattr ... more

Excellent customer care and service

Pamela was great! Helped me be comfortable with my purchase and made the process easy.

The Kitchens By Premier team is simply wonderful. Their positive energy and expertise makes it so easy to trust them to take care of any kitchen cabinet renovations or co ... more

If I could give this location less than a star I would. Delivery guy came and never rang doorbell, Allen(Store Mgr) is nasty, has no customer service skills. He hung up ... more

I'm hearing repairs worked of removing on any old fabrics colors upholstery & repairs change of installation new different fabric colors look more beautiful and more comf ... more

We had an outstanding experience! It was during the pandemic, but there were no delays or problems from that. We worked with Camon to plan our kitchen, and he was exactly ... more

I went to York Furniture gallery seeing that they were soon to close and had sales. I went inside and saw a sectional that I liked I told him that I would some money down ... more

I would use them again. They did a great job replacing my jet ski seat.

Very very nice furniture, especially if you want something unique. We are very satisfied with the quality and attention to our needs. We had a couple of pieces custom mad ... more

Story is very good and prices can be better also for the service. I like the store but I think with some more attention to the customers they could be a lot better.

The buying experience at Marksons was phenomenal! Mia was very helpful in assisting us in selecting our new sofa and loveseat. John was great in writing up our sale, and ... more

Has floor models (no warranties) but also new mattresses made especially for the Outlet (with warranties). Huge savings if you don't need to buy all the brands popularly ... more

Rob was very helpful in getting my new kitchen table . Appreciate Henrietta value city team A+

Stole 1200 dollars from a client. Understand why they’re going out of business

I called about how I could make my bed lower. The gentleman suggested a bucket in queen size. I went to the store and ordered one. It works just great for me. Thank you

Not to be missed!

Great experience! Will be shopping here more for furniture.

J.D. rocks! I was so indecisive, but this young man remained patient and kind. He went out of his way to really listen to what I wanted and he made it happen. I hope he g ... more

I have done business with them for years but they are not the same anymore got a couch recently it was so cheesy I was sitting and it broke now they wanna blame me I was ... more

Pier 1 is closing in our Area..

Couldnt be happier with the results!!! I now believe in magic!

Reached out about shipping to canada via online chat twice then twice via email - no response, ever. *edited* They were able to answer me very quickly following this revi ... more

You may have great mattresses but 1st impressions are everything. The area around your store makes it look like an abandoned building. Fix the parking lot, plant a few fl ... more

Always a pleasure dealing with Dustin. Only place we go for all of our beds! Great prices, great customer service and it's always appreciated!! Thanks again.

Tesla Solaremployees were kind and professional from start to finish. They responded to our requests and set up a fantastic solar electricity system! We would not have i ... more

They got me in on short notice and fixed multiple seams on our moving cover. Picked it up the same day.

Robert and team did an amazing job on this family heirloom! Matching the patterns with the chairs we had done earlier. They worked with us finding the best fabric for the ... more

Amazing place! Huge selection and very friendly. It's easy to see why they've been around for 100 years!

Disappointed with the staff member who did not acknowledge us as he stood behind counter self absorbed with paperwork. Then when he did acknowledge, answered question as ... more

No place like it for shopping, super staff, amazing owner and love throughout. Best ever!!