Oregon Credit Union

Customer service at the Oregon City branch is wonderful.

Terrible customer service. I was on the was on the phone for almost an 1 even though I called at 920. The lady hung up on me because she couldnt help didnt even tell me w ... more

Oh no. My experience with teller 297 (couldnt remember her name) was very disappointing. I was shocked how rude she (and the red short haired lady) was as she gave incorr ... more

Great job, Advantis! Friendly & very professional staff. My loan was funded in just a couple days, all from the comfort of my home. I Highly recommend Advantis!!!!

Ruby Manihani, Mortgage Loan Officer, provides exceptional service when it comes to getting a home loan. She has helped us greatly over the last 4+ years. Helping us get ... more

Cody Loop was an excellent help to my son and I today. All of our need were handle in a professional and timely manner. Thanks again!

Big financial institution with a small town feel.

Chris, Michelle and the rest of the staff at the Ontario location are always on point and willing to assist in offering options and resolving member's issues. I am a very ... more

I love my business checking and all the ladies always take care of me.

It's not a bad experience to just have this company as simple bank account experience. But from the reviews, I wouldn't trust them with mortgage or more complicat ... more

My local branch is Tualatin, I had to stop in the Sherwood branch on a whim and Jaden was very pleasant to work with she made dealing with another branch a breeze.

I love money momy favorite bank by far mgl

Maybe in person is better but I've spent a total of an hour and a half calling trying to get an online account setup and I still have gotten nowhere. I work in IT and do ... more

I love this credit union. It is really easy to get your banking done. I use the drive up ATM mostly but I have gone inside where Im promptly greeted and my banking needs ... more

Do Not put your money here is you are going to need your money again. You wont be able to get it back. And IF you can contact someone you May hear back from them in a wee ... more

staff is always extremely helpful!!!!! and very very nice and accommodating

They won't let me cancel my lost or stolen debit card.

By far the best banking establishment I've ever used. They are extremely helpful and kind.

Love my branch... Helpful and professional it's great having PTCU so close.

It is very small and easy to find the people are very friendly

ATM was non-operational. They are a good credit union that offers a lot.

I have never had a bad experience at any OnPoint branch. They are helpful and professional.

Ouch 15% fee for counting change. Update: I am in a small business right around the corner from here. Tried to make change for my business. They wouldnt do it because I w ... more

Horrible institution losses payments

Always pleasant to work with, outstanding customer service!

Nothing dramatic, just competent friendly people and accuracy you expect from a financial institution. Used the facility as shared banking for my credit union in WA duri ... more

Great service

The tellers are great!

Savonn Harris was an amazing representative of the company. Coming from a Credit Union who wouldnt try to help me build my financial future, it was so reassuring to have ... more

I have been a customer for years and the teller was incredibly rude about me wearing a hat. Their was also another customer sitting at a table wearing a hat. To hell wi ... more

1k limit on the ATM is absolutely ridiculous! It my money and I need it now! Everything costs more but we are going to decrease the amount you can get out of the ATM make ... more

Phenomenal customer service!

Megan is simply the best! Every time I go in she offers to help and is so upbeat and positive, I always walk out feeling better than when I went in. Give this girl a rais ... more

The people are great but the company's website and ap are flawed bad. Mail your payment or do auto pay. At your own risk. Not to mention you will spend time answering ove ... more

I was greeted very rudely with attitude by the teller when I walked in. I kind of brushed it off and gave her my money and ID and told her I would like to pay my loan. Th ... more

This is my third vehicle loan through Advantis Credit Union over the years and I just have to say the most recent loan transaction was even better than the last two super ... more

All the employees are very helpful. I really appreciate Andrew, Lindsay and Jordan helping me with bank work.

Terrible. Maybe good if you want to bank In the 1950s.

Advantis is great!! They've been great for my financial needs. Would highly recommend them.

Nathan and Madori are both outstanding! Both times Ive been to this location I have left happy and satisfied. Fantastic, kind, wonderful people!

No no no I do not recommend it for the community, this bank will give you a headache if you open an account

What a wonderful experience -- staff are always very friendly and handle your issues quickly. What a pleasure. Manager Devin Weiner is fantastic!!

They seem to know all of the tricks. They lie, cheat, and steal pretty good. It's getting harder to rate them on Google. As soon as it's convenient I'll be leaving them. ... more

They hate to be helpful. They like to scream at you when you wear hats and sunglasses in summer, they went apoplectic when I wore a mask during the pandemic. They like to ... more

This places customer service has gone down the drain. We've had an account with them for nearly 9 years, have always kept our accounts in good standing, never a reason to ... more

Great service

Money never dispensed, and the customer service was not a good experience to say the least. There are different atms nearby this location, Id strongly recommend going to ... more

One of the worst customer service. I try to give my business to local businesses but I regretted. Do not do business with OnPoint. I have car loan with them and they make ... more