Seattle, WA Consumer Electronics

Great guys highly recommend

Can some give Manny a raise/promotion?! Hands down, best customer service and is the ONLY reason I'm sticking with AT&T right now. My parents went to an AT&T store in CA ... more

Ashley was an excellent associate.

They helped me put in my sim for my phone Im so excited to Receive my new phone to! Their deals are awesome.

This new type of store made upgrading my phone just seamless. If these stores could pop up a little more people wouldn't be so irritable when waiting for someone to help ... more

Service before and after sales at this Ballard location are totally opposite. If you are looking for post sales care or ask a question, you will NOT get it from this loca ... more

Kiet was super prompt and helpful it was so appreciated I actually bothered to write a review which I rarely do! Thanks Kiet!

I was directed to call customer service center when I asked the staff about student discount. The female staff did not have any interest on helping my issue.

Went here about a month ago to pick up an online order that my dad placed for me. Super simple. While im there the dude working was super friendly and while i was waiting ... more

Always very helpful..

Went in to do a simple upgrade and she was trying to bundle accessories and taxes to the tune of $425 dollarssaying that includes taxes and accessories! But I didnt tell ... more

I haven't gone in to a brick and mortar store to buy phone service in years.. I needed to change carriers and MetroPCS was my choice they have a pretty decent online off ... more

Jacob was extremely kind and helpful!

Would never recommend. I got charged for a screen protector and case without knowing. I found out after I paid and got the receipt. And the phone charges sooooo slow. I t ... more

I love this place. Took in an old cassette deck that needed new belts, and it ended up needing a lot of cleaning as the belts had decomposed all over. Just had my Denon ... more

If I could give 0 stars I would This store charges required set up fees ($100 more than corporate) and required accessories charges that ARE NOT ALLOWED according to Veri ... more

Very friendly

THESE GUYS ARE THE BEST!!! GAVE ME AN EXTRA SIM CARD THEY HAD KICKIN' AROUND SINCE ASSURANT(PHONE INSURANCE PROVIDER) "FORGOT" TO SEND ONE WITH MY LOST PHONE'S REPLACEMEN ... more

Metro sucks my bill keeps going up. I'm going back to T-Mobile tired of watching the little things spin on my phone

I like the service at this one I went to the one in Federal Way and was not happy with the service there.

Thieves. DO NOT SHOP AT THIS STORE. The manager and clerks are con artists who commit fraud every day. YOU WILL BE ROBBED. In my case, I went in to buy ONE phone. The man ... more

I had the back glass on my phone repaired. The service was fast and the price was among the lowest I found. A pleasure doing business with these folks. Note: parking is l ... more

Last few times but I've been there they've been super helpful staff super kind understanding willing to work with you so as long as you're not acting like a jerk I highly ... more

David was super friendly and helpful in wading through a number transfer with me. Highly recommend stopping by if you need help!

Great place for random entertainment stuff. So many Funko's!

According to the internet /website, you're open until 8:pm on Saturday. I'm here now at 7: 36pm and you are closed. The only reason why I'm here is to pay my bill. Thank ... more

This location is closed permanently

Drove here to look at the phones I'm interested in upgrading to. Pixel 4 had a broken charger so that was dead. Oneplus was a fake (a sticker screen). This place is a jok ... more

Thomas was great. He helped me out with a phone that met all my needs including same old number.

Abby & Jose are the reason I come back to this location! Customer service was A1

Real quick and real happy..

Sardar was very helpful and friendly! An overall enjoyable experience and I would highly recommend this store to anyone!

Horrible service

Excellent friendly service

Jaron and Mike did a great job with my upgrade. I ended up visiting a few times to get it done due to a complicated phone insurance claim but they were helpful and profes ... more

I came at 12:45pm on a Sunday and no one was there or answered the phone

Friendly and very helpful

I was looking to buy a new iPhone and Mallory was very kind and helped me with all of my questions and concerns. Definitely will come here again if I need to!

I visited this location today because my iPhone had a sim lock after updating. Coby and Kyli, despite being the only two people here and having to juggle with being inund ... more

Patient, helpful, explained what happened to my device, tried to resolve issues.

Mack is super,less than 5 min. Phone works great again

I had a great experience at T-Mobile Shoreline for a walk in service with Joshua. He was very thorough, extremely patient and professional. Thank you!

My Samsung s10e got wet and the screen went black. I was so sad that I hadn't backed up my photos and all those memories might be lost. I called Gadget Fix and Mike was s ... more

Excellent service, they were able to fix screen where other shops with higher reviews said they can't.

Very trustworthy and quality service. I had a broken screen and battery replaced and the parts arrived even earlier than they said they would, so I got my phone fixed qui ... more