Utah Telephone Company

DO NOT GO TO THIS STORE!!!! The employees here are the worst and are only after money. They will add things onto your account WITHOUT your permission and will cause you n ... more

Good customer service

Awesome service

Very clean wonderful store.

Brought my own iPhones in and Jenny was able to unlock them for me and get the 4x100 unlimited data plan.. Loving Metro already !!

I spent over 5 hours on the phone with T Mobile customer support and decided to go to this store as a last resort. They fixed it in 5 minutes.

I had a fantastic experience at the T-Mobile store with Jenn, an exceptional consultant who answered all my questions and helped me thoroughly. She expertly guided me in ... more

There always helpful and honest

I have been to several Tmobile establishments, but none like this one, the customer service is very terrible, a lady helped us and from the first moment we asked her if t ... more

I absolutely love my new phone. One issue is this location gets packed, so if you don't mind waiting 30 min. They need more staff.

satisfying

Anthony was great. He explained everything about new phone, helped me set everything up. Good experience , happy with TMobil.

It was for a friend so he said it was good service

Eddie was awesome guy very easy person to talk to and to keep a good budget that you can worked with me and my husband thank him because we had not ever got a upgrade for ... more

(Translated by Google) Excellent attention in this store, go here Raza Good prices (Original) Exelente attention en esta Tienda, vayan Aqui Raza Buenos precios

Cody & Curtis are awesome!

I had previously given this place a glowing review for the great customer service that I received; however, they scammed me, and now they get a one-star review. We came h ... more

We loved this store! Best experience we have ever had at a phone store. The employees were amazing to work with! Will always come back to this store.

It took a long time, but we were able to finalize the plan we needed, choose our phones, and have the data transferred from our 4 old phones. Kasumu, Josue, and Aryan wer ... more

Thank you so much Sydney and Jack to helped us with our phone. You guys are the best team work !

Staff was way friendlier than the ATT staff

Love it

Went to T- mobile last week to help get my mom and dad a telephones they where most helpful

Wish I could give them 10 stars! Doug was a dream to work with and we were friends by the end. Sam was upfront and honest and gave his all to solving my problems. I would ... more

Thier okay but plan on spending hours thier if you're trying to set up a new line

The lady told me if I went and got my screen fixed then I could trade my phone in for an $830 phone. I spent $180 fixing the screen when I went back they told me I actual ... more

Andreas who is the new manager was great and very helpful

They are very friendly in that store. I come for a season of work and every year when I go to buy a phone they serve me very well and with kindness thanks to all the staf ... more

Too crowded. Wait time too long....

Staff was very friendly and helpful.

Thank you for sending me out the door to Salt Lake City without the SIM card needed for my daughters new 5G phone. Terrible customer service over the phone when I call f ... more

horrible customer service , really rude employees, calls have been canceling and horrible internet. They changed our sim card but that didn't fix anything we have talked ... more

Went in tonight after having a lot of issues with moving my personal number from a corporate plan on another carrier. All the paperwork and permissions had been completed ... more

(Translated by Google) Very bad, they gave me incomplete information and at the time of activating the lines that I requested they informed me that I had to pay $ 500 of ... more

Great service!! Well be back in the future! I recommend this store . Come take the time and visit this store.

Hopefully see you on Sunday(tomorrow's o n time ok)

Switched from cricket didnt have a working phone for 2 days. A11s dont work once you leave the store. I also cajt get in to pay key acct because they lady that set up my ... more

Alex was extremely helpful to set up a new line. Very professional, very friendly and made everything easy to understand. We are very happy with our purchases, and hope t ... more

Sam was very helpful and knowledgeable true professional answered all questions

Do not go to this location. My husband and I went here over Christmas break to get knew phones and a new plan. The employees there pretended to know what they were talkin ... more

Been here a few times recently. Lets hear for Tmobiles slowest team! 3/21/2024 @1star (doubt itll leave here) Came here twice for a screen protector for an iPhone 11 Pro ... more

Bad costumer service. Every employee you talk to will tell you something completely different from the rest and waste your time. Watch out for all the fees they dont tell ... more

I highly recommend this T-Mobile store. They have great customer service. I bought a new phone the other day and Mario helped me and he was very knowledgeable. Today I we ... more

Every time I call I can never get anyone to answer. Suuuuuuuper frustrating.

Have had some negative experiences here before but its recently gotten some new employees as well as a new manager. The new team is 100% better to work with! 10/10

I get it your busy but at least an acknowledgement and maybe an estimated wait time would have been nice.

I asked for the free phone when you switch to metro but the lady said " what free phones? We don't give free phones and never did, where did you got that from" i showed h ... more

I was needing help with my phone and got to the store 20 minutes before they closed to find the door locked! Needing my phone for work I really needed the help! Now I hav ... more

Just hate to see a pile of trash chucked out their back door like their patio is a junk heap -no sense. Teenagers without management. Again.

I am utterly appalled by the horrendous experience I had at the T-Mobile store. Despite arriving on time, I was forced to endure a mind-numbing one-hour wait while multip ... more