Harrisburg, PA Consumer Electronics

Came in, James saved my day. I had an issue on my phone being a locked and he was able to get it done within 30 minutes. I recommend this company to everybody use them

The closing hours are inaccurate. I came to the business 3 times recently around 4:30/45 and it was CLOSED. Please update the business hours or have someone available. I' ... more

They gave my son the wrong information had his phone cut off

Brian is awesome. He can unbelievably multitask. Very pleasant and helpful. Give him a raise. He definitely deserves one.

Dominique didn't tell me that she was adding a premium handset protection on my add a line. And charged me $16.00 on top of my plan. She refused to cancel it after the fa ... more

. and affordable phones, U-Haul, wireless services, games, and more. Great customer service.

The service was awesome I highly recommend this store Randolph has awesome customer service

Greg gave me top tier customer service. The guy was so professional and made my time enjoyable at a store I normally avoid going into. Give that man a raise! I will be re ... more

Abysmal service. Walked in there and wasnt even acknowledged by the workers. They were helping other people, but made eye contact and proceeded to ignore my existence. Sa ... more

No help at all. Everything is done online which is a huge inconvenience.

They didn't help me with my request...

Extremely disappointed especially with management onboard!!!!!

Finally change from Sprint to T-moble. Process was quite lengthy but ROSE was very thorough and made the whole experience painless and pleasant! TY again Rose!

They charged me for a service they were not supposed to, I called Metro and was told to file a charge back with my bank. As a result they changed my account pin and secur ... more

Hard to follow time they will visit..give u a 12 hr window,,then never call day before,,THEN day of appointment, they called saying between 7 and 1130 am THEN at 1230,the ... more

Says Is still in the Mall but moved from mall an unknown amount of time ago

It was a great experience for me and my family Ben was very helpful and knew alot about the phones would recommend going to him

We were given a great deal of misinformation about DirectTV at this store, about ATT&T's relationship with DirectTV, and about billing for these services. This has led to ... more

Great customer service in this store, will always bring my business to this location

By far the worst customer service ever, would recommend switching carriers ASAP

We were greeted & helped as soon as we walked in and the rep was helpful, knowledgeable and friendly. He helped us through the process of upgrading and adding a line.

The AT&T store associate was knowledgeable, personable, professional and was able to answer every question/concern I had. I'm glad I visited the store instead of chatti ... more

Ive had T-Mobile for years and this location has always done right by me and my family. Always good employees. Wonderful vibes and very professional. You wont be disappoi ... more

I had asked a question about phone accessories for a phone I got from another company basically I was told to take a hike for not having Verizon wireless

Very professional cell phone repair technician in this place . I took my phone with cracked back and repair men did it smoothly. I recommend everyone to visit this place ... more

Knowledgeable, no-pressure salesperson. Good prices. No problems getting things set up. Easy payment. Overall great experience.

On the morning of 03/29/2024. I was a Verizon Customer for 7 years. I left Verizon and went to AT&T become Im a Drone pilot and I inspect theyre towers for a living and n ... more

Very professional, extremely well organized & communicative, and has a wide area of expertise across all things audio, video and live.

Great job. Fast work very satisfied

Difficult fix and this shop and their staff are amazing, innovative with ideas to fix super helpful and fast!!!

Customer service sucks And the sales people push LG phone's even though LG is going out of the phone business and come 7/31/21 phone's will not get any updates. Which mea ... more

This is where I goto pay my bill when I don't pay it online.

Haven't been inside in quite sometime, the new look looks great

George was knowledgeable, kind and very helpful. Couldn't have asked for a better individual to take care of my needs. Thank you Cricket for this wonderful employee.

These guys were extremely polite. Knowledgeable and eager to help.

I recommend this store , the customer service associate Anthony was very helpful . Great experience.

I loved their service and their affordable plans, The Guy staff who helped me was very friendly and helpful. I would refer anyone to visit them once.

It's 10:05 and the store is not open. I actually called and it went to a recording. Do I actually want a phone from this company? Probably not. Thanks

Not as it should be. I have verizon. Thought I would go here and activate a phone. They wanted to charge me $50. I said no. I am never charged for activation. Everything ... more

Horrible! After receiving several calls from this store regarding a new and free phone, I came in to retrieve it and walked out spending $70. Initially, I thought it incl ... more

4 lines for $100 . Best service . AT&T 5g tower

Great experience and a good floor standing speakers deal with Mike.

I ordered my battery online and it was ready when I arrived. The Hbg. store associates were very helpful and personable. The store itself was clean and well organized.

So many books and gifts, music and games, the books are a great price too, love this store!

Impatient and nonobservant in company cars.

Thank you for everything!! I was able to switch over from metro to boost with the help of Charlie, who was able to get all the information I needed to switch. He also sat ... more

Great customer service with John and cracked phone screen fixed in 1 hour. Highly recommend!

I needed new RV batteries and happened to see this place while running errands. I stopped in and talked with Colin. I had expressed interest in Litihium batteries, but li ... more