Ted & Debbie's Flower & Garden

Curly brunette guy was more 'spacy' then helpful. I had to request a cart and he brought a cart with 'soil' spilled/messy...More watchy then attentive...flowers were pretty (4) service (3)
Apr 4th, 2024

Places an order for Valentine's day. Never came and tried multiple times to contact you and no response. Not by phone, email or Facebook. Trash company and I am not the only one you guys scammed.
Mar 22nd, 2024

The staff is super friendly and knowledgeable on plant tips. Always has beautiful house plants
Mar 21st, 2024

I've been a customer of Ted & Debbie's for years. I'm retired and my wife is retiring this summer after 34 years of public school teaching and I wanted to get her a nice Valentine's Day arrangement. Jan 28th I ordered a really nice arrangement from Ted & Debbie's. I went there Valentine's Day about 9:30 to pickup the flowers I ordered and what was ready for me was NOTHING and I mean NOTHING similar to what I ordered. On top of that they didn't have a box for the base so I was going to have hold the flowers while driving. I made the mistake of not taking a picture of what was handed to me. I showed the worker in the store my confirmation email with the "Premium" picture I had paid for. I'm really disappointed and irritated and I almost paid to have these delivered. I can only imagine what my wife would have thought if they were delivered to her school Valentine's Day. Last August for her birthday I ordered flowers from Ted & Debbie's to be delivered to her school with instructions they be delivered by noon or 1 (I forgot the exact time) and the flowers weren't delivered to her before she left school about 3:15. At that time I called and talked to a lady and she had the driver did call me back and he brought them to my house. Stuff happens so that didn't make me change florists but it is what kept me from having these flowers delivered. Wednesday morning the man in the store was understanding and sympathetic but said he didn't have authority to issue a refund but called his boss, Emily. He then told me she would call me but I never received ANY communication from Emily. I've emailed Ted & Debbie's and tried to call the number I was given for Emily and her voicemail cuts off before you can leave a message. I've gotten nothing but silence. I've been a Ted & Debbie's customer for years and although I've not always got exactly what I ordered they've never been this bad and I have learned customer service from Emily is below a terrible level. I often will not even leave review when I get bad service but after paying for a really nice Valentine's Day arrangement and being treated like this doesn't deserve being ignored.
Mar 30th, 2024

I've been a customer of Ted & Debbie's for years. I'm retired and my wife is retiring this summer after 34 years of public school teaching and I wanted to get her a nice Valentine's Day arrangement. Jan 28th I ordered a really nice arrangement from Ted & Debbie's. I went there Valentine's Day about 9:30 to pick up the flowers I ordered, and what was ready for me was NOTHING, and I mean NOTHING, similar to what I ordered. On top of that, they didn't have a box for the base, so I was going to hold the flowers while driving. I made the mistake of not taking a picture of what was handed to me. I showed the worker in the store my confirmation email with the "Premium" picture I had paid for. I'm really disappointed and irritated, and I almost paid to have these delivered. I can only imagine what my wife would have thought if they were delivered to her school Valentine's Day. Last August for her birthday I ordered flowers from Ted & Debbie's to be delivered to her school with instructions they be delivered by noon or 1 (I forgot the exact time) and the flowers weren't delivered to her before she left school about 3:15. At that time, I called and talked to a lady, and she had the driver did call me back, and he brought them to my house. Stuff happens, so that didn't make me change florists, but it is what kept me from having these flowers delivered. Wednesday morning, the man in the store was understanding and sympathetic but said he didn't have authority to issue a refund but called his boss, Emily. He then told me she would call me, but I never received ANY communication from Emily. I've emailed Ted & Debbie's and tried to call the number I was given for Emily and her voicemail cuts off before you can leave a message. I've gotten nothing but silence. I've been a Ted & Debbie's customer for years and although I've not always got exactly what I ordered they've never been this bad and I have learned customer service from Emily is below a terrible level. I often will not even leave review when I get bad service, but after paying for a really nice Valentine's Day arrangement and being treated like this doesn't deserve being ignored.
Mar 26th, 2024