Chamber of Commerce

      Optimum

      ( 439 Reviews )

      Optimum
      Owner Verified
      Owner Verified
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      9:00 AM - 6:00 PM
      Wednesday:
      9:00 AM - 6:00 PM
      Thursday:
      9:00 AM - 6:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      Verified Member
      2.6 - (439 reviews)
      115
      50
      38
      31
      205
      Read Our 439 Reviews

      Chamber Rating

      Verified Member
      2.6 - (439 reviews)
      115
      50
      38
      31
      205
      › ‹
      • Marc Forrest

        This company it's by far the worst company that Ive ever dealt with. Service is not good. Equipment is lousy, ability to fix problems miserable. I guess thats what happens when you have a monopoly. Oh, not to mention completely overpriced. Photo showing most watched picture by Optimum customers. Dont know how they stay in business? Oh I guess it is because they have a monopoly!
        Apr 10th, 2024

      • Tony Poskitt

        After spending a couple of hours, on 3 different occasions during the week, on the phone with customer service, they referred me to the optimum store to exchange boxes. The guy at the store was way more helpful, and I perfectly understood him!!! He seems to have been way more knowledgeable.
        Apr 6th, 2024

      • Fern Chan


        Mar 19th, 2024

      • richard tamayo


        Mar 7th, 2024

      • John Amo

        I called on December 12/18/23 to disconnecting and go with Fios. The agent did his best to keep me and offered a reduction on my bill to $173. I was also given HBO, a 1 Gig Router, a $40 credit on my account and a free cell line. The only problem, they lied and never adjusted my monthly charge, in fact my monthly charge went up to $257. I have called multiple times and I have been told that I didn't negotiate the $173. I have been given the run around for months....What is going on with Optimum? These people are deceptive, don't trust what they offer.
        Feb 27th, 2024

      Read Our 439 Reviews

      About
      Optimum

      Optimum is located at 40 Potash Rd in Oakland, New Jersey 07436. Optimum can be contacted via phone at 888-467-8468 for pricing, hours and directions.

      Contact Info

      •   888-467-8468

      Questions & Answers

      Q What is the phone number for Optimum?

      A The phone number for Optimum is: 888-467-8468.

      Q Where is Optimum located?

      A Optimum is located at 40 Potash Rd, Oakland, NJ 07436

      Q What is the internet address for Optimum?

      A The website (URL) for Optimum is: https://www.optimum.com/stores/nj/oakland/40-potash-road.html?utm_source=GoogleMyBusiness&utm_medium=organic

      Q How big is Optimum?

      A Optimum employs approximately 20+ people.

      Q What days are Optimum open?

      A Optimum is open:
      Tuesday: 9:00 AM - 6:00 PM
      Wednesday: 9:00 AM - 6:00 PM
      Thursday: 9:00 AM - 6:00 PM
      Friday: 9:00 AM - 6:00 PM
      Saturday: 9:00 AM - 5:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 6:00 PM

      Q How is Optimum rated?

      A Optimum has a 2.6 Star Rating from 439 reviewers.

      Hours

      Tuesday:
      9:00 AM - 6:00 PM
      Wednesday:
      9:00 AM - 6:00 PM
      Thursday:
      9:00 AM - 6:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 6:00 PM

      Related Categories

      Ratings and Reviews
      Optimum

      Overall Rating

      Overall Rating
      ( 439 Reviews )
      115
      50
      38
      31
      205
      Write a Review

      Marc Forrest on Google

      image This company it's by far the worst company that Ive ever dealt with. Service is not good. Equipment is lousy, ability to fix problems miserable. I guess thats what happens when you have a monopoly. Oh, not to mention completely overpriced.
      Photo showing most watched picture by Optimum customers. Dont know how they stay in business? Oh I guess it is because they have a monopoly!

      Business Response on Google Apr 10th, 2024
      Hello, Marc. We'll be happy to assist you with any service issues you are having. Please send us an email to [email protected] so we can assist you right away. ^Juan

      Tony Poskitt on Google

      image After spending a couple of hours, on 3 different occasions during the week, on the phone with customer service, they referred me to the optimum store to exchange boxes.
      The guy at the store was way more helpful, and I perfectly understood him!!!
      He seems to have been way more knowledgeable.

      Business Response on Google Apr 6th, 2024
      Hey Tony! Thank you for your positive feedback! If you would like to provide us with any additional details, please email us at [email protected] ^Don

      Fern Chan on Google

      image

      Business Response on Google Mar 15th, 2024
      Thank you for your feedback. If you would like to provide us with any additional details, please email us at [email protected] ^Monica

      richard tamayo on Google

      image

      Business Response on Google Mar 8th, 2024
      Hello Richard! Thank you for taking the time to leave a review. Just want to let you know that we are here to help and would be happy to further address any service problems or account questions you may have. Please feel free to email us back at [email protected] and include your full address or account number. ^Whitney

      John Amo on Google

      image I called on December 12/18/23 to disconnecting and go with Fios. The agent did his best to keep me and offered a reduction on my bill to $173. I was also given HBO, a 1 Gig Router, a $40 credit on my account and a free cell line. The only problem, they lied and never adjusted my monthly charge, in fact my monthly charge went up to $257. I have called multiple times and I have been told that I didn't negotiate the $173. I have been given the run around for months....What is going on with Optimum? These people are deceptive, don't trust what they offer.

      Business Response on Google Feb 13th, 2024
      Hi John. I'm sorry you've had a poor experience. Please feel free to reach out to us at [email protected] for assistance with your billing rates. ^David
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 439 Reviews )
      115
      50
      38
      31
      205

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit

      Internet Service Provider Near Me in Oakland, NJ

      Verizon
      350 Ramapo Valley Rd Ste 22
      Oakland, NJ 07436
      201-405-2626
      ( 102 Reviews )
      Optimum
      40 Potash Road
      Oakland, NJ 07436
      (888) 467-8468
      ( 436 Reviews )
      Optimum
      40 Potash Road
      Oakland, New Jersey 07436
      (888) 467-8468
      ( 331 Reviews )

      START DRIVING

      ONLINE LEADS TODAY!

      Add Your Business
      ChamberofCommerce.com
      Loading