Subway

It's usually a good experience at this location. Store hours on Google and on the door say it's open until 9:30 pm on Thursday. When I got there at about 8:50 pm, the open sign was on, the hours on the door said 9:30 pm and the door was unlocked. But the employee said they were closed and closed at 9 pm. She rolled her eyes, turned her back, and walked away when I said it wasn't 9 pm yet, that the open sign was still on, and - obviously - the door was unlocked. If you plan to change your hours, correct the sign on the door. If you plan to close early, turn off the open sign and lock the door. Those are simple steps to keep customers returning by knowing when you're open and to avoid interacting with a tired, sarcastic, and rude employee.
Mar 15th, 2024

Literally just ordered and sitting in the lobby. woman who helped me at first was good! the gentleman running the cashier was a jackass. Please go somewhere. He is incredibly rude.
Jan 1st, 2024

Cleanest subway in Kalamazoo and the staff are always friendly
Oct 15th, 2023

Never open on time!
Jul 15th, 2023

Worst sub ever. Nothing put on sub that was supposed to be there. Call it bread!
May 27th, 2023