Longview, TX Consumer Electronics

Super

Verizon is horrible!

Ok this is the first review I have ever done. But I feel like people should know. Alex and Tonya are two of the worst people I have ever dealt with in my life. I am convi ... more

Service was excellent. Yes, I would recommend metro to my family and friends.

Aracelk & Brian are so polite & helpful!

I had a return of an Internet T-Mobile and the young lady and guy there were very helpful.

I regret ever buying anything from this company. I don't get paid till end of month every month. I get numerous calls from Indian call center, and an email threatening me ... more

I forget the young man's name but I've been here a few times myself just getting help with an issue I had but last time I Brought my nephew in with me to see about new ph ... more

John was very helpful and thorough. Thank you!

Maria is the most Beautiful and Sweetest customer service manager ever her smile and Adorable personality makes my day.

The technicians are not very friendly or involved. The few times I've had to go in, both times, two different people, they kept repeating " You can do this online..." Bot ... more

Both girls who helped me were extremely helpful and answered all of my concerns. I would highly recommend the store in Longview on Gilmer Rd.

Went in today to pay bill was told system was down

They were very helpful and super friendly. I got a great deal as well.

The customer service at this location was absolutely stellar! Thank you so much to the two ladies there that helped me sort out some phone issues. They were patient and w ... more

I am a senior citizen and Verizon just keeps finding ways to add to my monthly bills. I'm getting ready to go back to Straight Talk or Metro. Your service is no better an ... more

Omar helped me solve an issue I've had since I've got the phone for the last 5 days. No one else could help me but Omar completed everything in less then 10 minutes. His ... more

Best location ever! I had an issue with my bill that was customer services fault. Alejandra was very patient and helped me resolve the issue. She understood my concern, c ... more

Quick repair at a good price .

Just seeing the reviews, it sounds like this store is better than the other 2 stores listed. Won't waste my time going to the one on E. Marshall Ave. ever. Worst service ... more

Quite the collection of stereo equipment and large screen TV'S, best bargain for this type of equipment and the staff are very helpful

Amber is the absolute best. I came in with my two babies trying to get set up with a phone plan, and she went out of her way to help me and even held my daughter for me a ... more

Super helpful and friendly staff. They had what I needed and I was in and out.

I miss the Best Buy of 20 years ago. A place where you could spend some time looking at music, movies, and games. Everything is way too impersonal now.

Great service and fast

He knew what he was doing it took time but it was so worth it

Too much fun!!! Ricky and Bobby have great standards for customer service , best of people and honest

You'll run out of all of the really popular just coming through movies I think you need to stop more in your boxes of the ones that just came out Price is Right I love go ... more

Wow! There isn't service like this anymore. Highly recommend- Very Knowledgeable

It's a very nice place, well maintained and clean. Organized well and packed full of choices.

I received bad news about my phone, but Dennis couldn't have been more helpful & friendly with the diagnosis. He was very upfront about procedures & associated costs, and ... more

Disappointed. Was recommended by an acquaintance. Charging port on phone needed replaced. Told me parts were no longer available and cleaned the port that obviously had c ... more

Good service

Great service

Very good! Fast service and reasonable price. Best repair place I've been to!

Got me in quick and did a great job installing a kenwood screen and back up camera! Made my 16 year olds birthday a success! Patric handled everything for me and made it ... more

Amer assisted me. Galaxy S22 Ultra, screen replacement. Price is reasonable considering how much a screen replacement can cost. They use non Samsung or aftermarket parts ... more

Very fast service and done excellent job. Keep up the good work guys

Absolutely wonderful experience with Colt and Archie, they got me back up and running

I've been using East TX Audio since 2017 on my work and personal vehicles. They do my window tint, stereo, alarm / remote start and take care of everything in a timely ma ... more

Quick service in and got started immediately. And was true to price as spoken over the phone

Went in to check out guitars for my daughter. Staff ember was very friendly and very helpful. Answered all of our questions and provided even more information then we ask ... more

Went by the shop yesterday 3/29/22 and was told to be there at 10:30 am next morning for a radio and amp install. I leave work have someone follow me to pick me up. We ar ... more

I love Sears I just hate that they are closing soon

Very helpful