Rochester, NY Eye Care

Top notch service, felt valued by all I had interaction with, then at pick-up, total satisfaction with my new glasses

11 days ago I fell and I broke my glasses. Wait...I bought the warranty, good thing. I called the store, Hyland Drive, and they said they would just order me a new pair. ... more

I had a great experience and was treated with respect. Ashley took extra care to help me find a very specific style of frames and I ended up having multiple wonderful op ... more

I had an appt on Friday at noon for a eye exam and new frames. This was the best experience Ive had at anyone place. The doctor was great, he did a wonderful job explaini ... more

Great place but waiting for the specialist there takes over an hour. It's absolutely ridiculous, the wait time.

Made an appointment for my boyfriends eye pain and everyone was very very nice. They were all so kind from when we first came in up until we left. the receptionist even g ... more

My first experience with Ocu Sight eye care was very pleasurable . Michele A. Jamison, MD made me feel so comfortable and also answered all my questions . The staff was v ... more

I absolutely love my doctor, but the individuals that work at the front desk and answer the phones are idiots. They seem to think they know what you need when in fact th ... more

I had a great experience here today! Everyone was very friendly and kind. I'm looking forward to going back and picking up my new glasses!

In Brighton office the day after cataract surgery this week the clerk wanted payment for December 23 copay for an exam. I asked for a receipt indicating that the payment ... more

Don't waste your time. Incompetent workers at this location.

After wearing hard gas permeable contact lenses for 50 years, Dr Caito successfully transitioned me to soft lenses. The lenses are fitted perfectly and are comfortable. ... more

Looking standing reputation for quality. Ive enjoyed their products for years.

I have been going to Dr Brown for almost 40 yrs after Sterling optical gave me contact lenses without correcting my astigmatism. Dr Brown is friendly thorough, profession ... more

First time here and I am beyond happy super friendly staff and amazing doctors highly recommend

First time contacting this medical provider. So pleased right from the start when I called early in the morning. The operator was very pleasant and very helpful. Everyone ... more

I had always known that Art Craft was a long-standing Rochester business but, until recently, I had no idea that they sold an amazing line of designer sunglasses! Classic ... more

Everyone was so friendly and helpful here! Adjusted my glasses and got me out the door in no time!

Eye Openers really opened my eyes to how a business should treat their customers. So extremely accommodating in fixing a pair of sunglasses that I did not even purchase ... more

Tamra has an amazing selection of gorgeous glasses. During your one-on-one shopping experience, Tamra personally helps you pick out the most flattering frames. This is th ... more

Shaw was Aw6, Mrs. Elizabeth is the Bomb she is the best ,Recipientist is super professional

Just before Christmas I had a special color request from a client going on vacation abroad. They really wanted their lenses to match the color of their front door. Roc ... more

Our experience was great at this place from all who work there.

They are the official lens provider for xreal glass. Once I uploaded my prescription, the turnaround time was approximately five days and I received my lenses. Try them i ... more

Ive always been treated with the upmost respect, and they got to the root of my problems with my eyes. if you have old glasses, its better to use those for new glasses. I ... more

Great service

I had good experiences with eye exam as well as the receptionist. But their Optical Manager. Her quote for a new pair of prescribed glasses is 2-3 times higher than other ... more

Everything there great

Im not somebody who likes to complain and as someone who deals with jobs that deal with the public on a daily basis I always like to give people the benefit of the doubt. ... more

I walked in to try to set up an appointment after being directed here last minute due to unsupported insurance/visionworks were likely to support my insurance. Visionwor ... more

I have been coming to Dr. Brown for more years than I can count. Recently, I asked him to fit me with glasses for mid vision which allow me to see better while working a ... more

Great medical facility.

Bought back up pair of glasses and prescription sunglasses. Sunglasses went back 4 times because of defects from factory. Manager of Rochester, NY optical led me wrong wi ... more

I was happy with everyone there. Dr. Albert explained everything in detail, and there was a lot: distance, reading, cataracts, glaucoma, and strabismus. The assistants ... more

I’ve been going to Dr. Fine for 20 years or so and have found him to be always professional and friendly. He listens carefully to any questions or clarifications you h ... more

Sasha was more than awesome. she helped me pick out the glasses that best suited me

While visiting my daughter in Rochester, I sat on my glasses and severely bent the frame. I was rather concerned, as I didn't relish the thought of driving back to Kentuc ... more

Dr Brown is so friendly and thorough. Gave me great advice about my dry eye. The optical tech was great too. Extremely friendly and competent. Very happy that they didn ... more

Wonderful experience Thank you all so much.

We have been doing business with Visionworks in Henrietta for many years. The associates there have a pleasant attitude and are very helpful. I received prompt responses ... more

Eric is very helpful and knowledgeable. A great service!

No wait, excellent care, thorough exam

Excellent and compassionate service, clean amenities, doctors gave of their time beyond the expected. Drove over 200 miles for this level of unmatched care.

My family and I been going to ROG for years and their work is unmatched. Mels outgoing personality never fails to make people feel welcome, and Dr. Cairns calm and profes ... more

Ridiculous fees for non services. So after charging my insurance hundreds of dollars for a non complete eye exam (snow storm made me feel uncomfortable having my eyes dil ... more

Ive been a medical sign language interpreter for 46 years working with deaf patients & their physicians. I have worked with hundreds (thousands actually) of physicians in ... more

Embarking on my journey towards perfect vision was an adventure filled with surprises and valuable lessons, and at the heart of this positive experience was Dr. Scott Mac ... more